This is not an official translation and may contain errors and inaccurate translations. (See domains listed in the article linkedunder "See Also".). Solved..I worked on this with my IT person and in theory, it had nothing to do with rights. Is it possible that a firewall or proxy server are preventing the automatic download? Do you have CERs disabled on your system? For example, you might not have access to a file, folder, or project. appears when starting Desktop Connector, Autodesk Docs Drive missing after logging in Desktop Connector, Do not sell or share my personal information. You can download the Desktop Connector installation files from the following locations: Download Desktop Connector as detailed above. The default install location for Desktop Connector is "C:\Program Files\Autodesk\Desktop Connector". Privacy | Do not sell or share my personal information | Cookie preferences | Report noncompliance | Terms of use| 2023 Autodesk Inc. All rights reserved. If the Desktop Connector Drive doesn't appear in the Windows Explorer after that, restart your computer. I'm unclear of my how I was invited. I am an administrator on my machine with rights to install and uninstall. Get answers fast from Autodesk support staff and product experts in the forums. While enabling windows long path is not supported, improvements have been made that allow Desktop Connector to handle workflows where long paths exist. Download Desktop Connector as detailed above. It wasn't rights as a full IT admin person got the same results as me. You can do this on the docs.b360.autodesk.com or acc.autodesk.com website. Shortcuts crashing in File Explorer during RT-Click operation, Fail to set data shortcut working folder when selecting a folder with only View + Download permission, Double-click on "Autodesk Docs" drive and nothing happens in Desktop Connector, The user is unable to view the BIM 360 Project in Revit and Autodesk Docs, Fixed an issue in which custom properties were missing when dragging and dropping sheet set files to the cloud or when multiple users are working on the same sheet set file to add custom properties. Can I access files when Desktop Connector 16.x is not running? I'm checking with our IT department. Report 0 Likes Simple download from Autodesk Account at manage.autodesk.com. Desktop Connector is running elevated or behind a proxy. To translate this article, select a language. ", Support for updated Autodesk 2023 applications, Support for updated Solidworks 2022 application, Reference Explorer Graph view capability to visually inspect file relationships, Updated Autodesk cloud drive images (Autodesk Docs, Fusion 360, Drive) to be consistent with updated Autodesk branding, Provide more detailed messages in failed pending actions rather than generic " An error occurred - Please Report the issue to Autodesk", Accessing shortcuts to Desktop Connector workspace locations causes Windows Explorer crash, DWG File Locked State icon isn't shown in AutoCAD Application Home, File Open (Download) failure with error "The format of value 'application/octet-stream' is invalid". If this is the case, you can click and drag it to the clock area to have it always appear there. Solution: Please check the following to fix this issue: Confirm you have Desktop Connector installed. This location can be changed during the Desktop Connector installation. If you don't have the Autodesk desktop app, you can download the installer. Method 2: Adjust Permissions Settings. Your support/feedback would be much appreciated. If the Desktop Connector is running in proxy network environment, your IT department might need to set up exceptions. How to silently install the Autodesk Desktop Connector. Now your entire project team will be up to date, wherever they are. (If this was posted in the wrong category, my apologies, I could not find an appropriate category for the Desktop Connector specifically). NatashaCommunity Product Support Specialist, Helpful Links: AutoCAD Videos | AutoCAD Crashes or Freezes | AutoCAD Customer Council | AutoCAD System Requirements |Prepare your computer for download | Autodesk Virtual Agent | Clean Uninstall | Steps for Setting-Up Student Software. I am having problems installing Desktop Connector. Autodesk Desktop Connectoris not fully set up. I performed a repair on ADC as myself, it asked for a reboot, I rebooted and ADC started. Ask the community or share your knowledge. . Autodesk does not warrant, either expressly or implied, the accuracy, reliability or completeness of the information translated by the machine translation service and will not be liable for damages or losses caused by the trust placed in the translation service. Files contained in folders set as View & Download permission will not be set as read-only on the local machine. Autodesk autocad lt 2018 stuck on initializing free download.8 Frequent Issues when installing Autodesk Products I installed the newest version. Which version of DC are you using? 2022/9/19 . Changing this location will not change the location of where the Desktop Connector workspace is stored. Previous releases of Autodesk Desktop Connector are available for download. Failure to initialize Workspace Monitoring. Do you want to manually start the service? How to check the Autodesk Desktop Licensing Service on Windows - YouTube 0:00 / 2:43 How to check the Autodesk Desktop Licensing Service on Windows Autodesk Installation & Licensing 1.18K. If Microsoft doesn't support itneither do we, The BIM Team connector is no longer included in Desktop Connector releases going forward, If you have need to use the BIM Team connector you can continue using, This release has temporarily removed the Change Workspace command, The workspace has been moved to a new location under %userprofile%\DC\, Multiple Autodesk users who share the same machine login, can share the same Desktop Connector installation. If the icon is not there at all, we will have to get the logs from your machine to determine what is happening. Go to Solution. Retry Cancel I try Retry, still fails. I didn't see any attachments to this post. To translate this article, select a language. Open the downloaded .exe file and allow it to extract. Option to add and sync 40 projects locally in Autodesk Docs connector. How do I activate Autodesk Civil 3D? 4) Now restart ReCap Photo or click the Refresh Wheel located at the My Cloud Projects dashboard in ReCap Photo. You can alsotry using the Microsoft Fixit tool to do a clean uninstall of the program. autodesk desktop connector is not fully set up. Can't find what you're looking for? Open the downloaded package and allow it to extract. After that, clear your %TEMP%folder and then reinstall Desktop Connector. Are there changes to Autodesk Docs connector permissions? Share your knowledge, ask questions, and explore popular BIM 360 Team topics. The good old days are gone. Confirm you have Desktop Connector installed. Large surface files (.mms) will no longer be versioned when the host drawing is opened. At this time you will not see Desktop Connector listed under the "Install" or "Deployment" options provided in the Custom Install pages. Do you see Autodesk Drive mounted to your Windows Explorer? I found that if you apply permissions to top level by username it rectifies the desktop connector. Parameter name: fileIds.". Are there changes to the way I access my Autodesk Docs projects? Are Inventor workflows supported with Desktop Connector 16.x? I click Cancel 5-6 times and the result is: Setup Failed. Autodesk Platinum Partner. 01-16-2022 09:36 AM Autodesk Desktop Connector is not fully set up The good old days are gone. 1. Reboot the computer, make sure apps are not auto running in the background Make sure you have an uninterrupted high-speed connection to the internet & try adjusting your LAN & proxy settings etc. Maybe two of these doesn't work. I'm aware that the taskbar hides unused icons and it is not showing. What can cause the Autodesk Docs Connector to not sync files locally? Subscription, Installation and Licensing Community, Back to Subscription, Installation and Licensing Category. Solution: To resolve this issue, try the following: Work with local IT group to deactivate the appropriate Windows User Domain settings that force Desktop Connector to start in an elevated mode. Wait 5 minutes. For Example: Saving files from Inventor may result in "Unexpected Error" and any edits made to the file may not be properly uploaded. Now i have to install 3 program to use one. Move and Rename operations from the Docs cloud data source can result in files not being found during open operations on the local machine. You didn't activate the invitation to a project in BIM 360/ ACC or didn't access the project in the browser for the first time. This location can be changed during the Desktop Connector installation. During the Uninstall attempt, are you able to grab the log file that it provides? I am an administrator on my machine with rights to install and uninstall. There are known basic Inventor workflows which are broken in the November release. Can't find what you're looking for? November 30, 2022 (v. 16.0.0.1902) Welcome to Autodesks Installation and Licensing Forums. Read and agree to terms of use. If you browse to C:\Program Files\Autodesk\Desktop Connector , there is an application called DiagnosticsLogCollector.exe. Subscription, Installation and Licensing Community, Back to Subscription, Installation and Licensing Category, https://forums.autodesk.com/t5/recap/ct-p/450. However, it works for them. To translate this article, select a language. The file it is trying to download in this case is: https://download.microsoft.com/download/2/E/6/2E61CFA4-993B-4DD4-91DA-3737CD5CD6E3/vcredist_x64.exe. Find the project members that have the reported issue and remove them from the project. I just wanted to follow up with you on this post. Solved by john.koerner. Please run through these basic installation prep steps below: - Install Desktop Connector, access the download from your Autodesk Account. Solved by pendean. This is not an official translation and may contain errors and inaccurate translations. I am unable to start Desktop Connector on my laptop and heading away on business so getting worried as I need it working as there are many linked cad files in my Revit model that are stored on desktop connector and pathed there. I tried to Uninstall ADC and same result. Desktop Connector has a Pending Actions window that you can review. Improved performance when opening DWG files on Autodesk Docs. However, the Autodesk Desktop App may also fail to connect if your Windows profile uses redirected folders. Download and install from the Autodesk desktop app included with Windows products. Autodesk Desktop Connector is not fully set up (in ReCap Photo)! I then logged in as myself and the Connector would not start. Are you invited on the platform as a role or a username? To reduce confusion, the 'Refresh Drives' command has been renamed to 'Check for Drives'. . Go to the designated folder with Revit files and click on the three dots. Click Install (from the Autodesk desktop app) or Install Now (from Autodesk Account). EDIT: The error message "0x80070643" could be related to a failing .NET Framework install. I can only guess this had more to do with the program itself, possibly a corrupt registry or some other issue. What IP addresses and domains are used for BIM 360 services? You can try the following steps to set things up: 2) Sign Out of Autodesk Drive from the link and then sign in again using the same credentials you use to log in to ReCap Photo. Refresh drives and see if it returns. Note: You will only see manual activation screens if you are using a computer that has no active Internet connection. Click Sign oOut. Autodesk software products will operate on a Free Trial license until activated. Right click the Desktop Connector icon in the system-tray. The service says it is running but there is no icon in the taskbar tray to click on. Desktop Connector 16.x will now display the full folder path for folders even if they don't have view permission, as long as they have permissions for at least one subfolder. This page has been translated for your convenience with an automatic translation service. Ask the community or share your knowledge. Each user will need to accept the invitation again by clicking the link sent byemail. Due to changes in 16.x it is recommended but not required that everyone move up to 16.x at the same time. Sketchbook is an award-winning sketching, painting, and drawing app for anyone who loves to draw. Leverage /taskkill to unceremoniously squash the running instance of Desktop . Open the downloaded package and allow it to extract. I've over 3 years of experience in 3D Modeling using Solidworks and Autodesk Inventor. As a project admin, navigate to the Members page. Its not pretty, but it gets you there. The Fusion and Autodesk Drive connectors will not be accessible when Desktop Connector is not running. Changing this location will change the result of where these program files are installed. Trying to update to the latest Connector. Desktop Connector failing to install error. Our final recourse was to use an uninstall utility (https://www.revouninstaller.com/) to strip the Connector out of my computer, including the registry, and then reinstall the newest release. This starts the activation process. I then got a pop up that said: Error Autodesk Desktop Connector is shutting down. After configuring the drivers, check for missing updates for Recap Photo using the Autodesk Desktop App or via the Autodesk Account. The Autodesk Docs cloud data source allows the creation of folders with leading and trailing spaces. Share your knowledge, ask questions, and explore popular Download, Installation, and Licensing topics. to strip the Connector out of my computer, including the registry, and then reinstall the newest release. Check for Autodesk Docs Drive in the File Explorer. The official listed release date is Aug 25, 2022. Does anyone know what the problem could be? Causes: Desktop Connector is not supported when run as "elevated". Let us know if you have any questions or comments. Once there, you can rename the existing file to user.config.old and then attempt to restart the product. If you are having trouble uploading the files, what does the screenshot of the error display? Please try to re-install .NET as outlined in How to remove and reinstall the Microsoft .NET Framework. Significant reduction of 429 errors (Too many requests) by greatly reducing unnecessary server calls and improving user navigation performance, Incorrect sort order from Z-A in File Explorer workspace, CER when exiting tray while pending actions are in progress, Incorrect default feature flag values when client is unable to communicate with the server, Crash if exiting Desktop Connector during the Change Workspace command, Ability to change the location of the Workspace to another fixed drive location, Open in Desktop command launched from a file in Shared with Me location in Autodesk Drive web failing to open, Resolved defect where AdSSO version 13.4.4 is not installed with Desktop Connector, Error "Object reference not set to an instance of an object" when opening and saving an excel from the desktop connector, Machines unable to contact the server are getting served wrong feature flag settings, Resolved workflows navigating large number of projects resulting in the message "You don't have access to this resource.