Here are 8 tips for writing great reviews. View Movie Club Payment Transactions. For extenuating circumstances, please consult theatre management. They probably make more money scamming than selling tickets!!! Black Tickets are subject to surcharge for 3D, premium large screen format (e.g., IMAX, Dolby, AMC Prime), dine-in theatres, film festivals, and premium services; location services may also apply at select locations, including Disney and Universal properties operated by AMC. Therefore, REG does not allow admission to our locations for guests of any age wearing a mask, face paint or face-obscuring hood; or possessing weapons, props or fake weapons. Claim your profile to access Trustpilots free business tools and connect with customers. Please visit your local theatre for specific details. Tickets can be purchased online and picked up at the theatre, or an individual may purchase tickets directly from the kiosk. Check Movie Club Credit Balance. View our, Yes. What Phone Number Do I Use to Request a Fandango Refund? I had to re buy the tickets at the box office. Costumes with Masks and Props: Protecting the safety of our clientele and cast members is always top priority at Regal Entertainment Group. Parents are urged to learn more about the film before taking their children to see it. My eyesight cannot handle 3D screen and I explained to them and they still did not want to refund me or give me credit score. Need a receipt? In the interest of safety in the lobby and auditoriums, skateboards and hover boards are not allowed on theatre property. As it takes up to 72 hours for you to receive a response, you can submit your query via. Gift cards also can be purchased at any theater. ConAgra Policy, at this time, prevents us from making "Gluten Free" claims while the FDA Guidance on this matter is still being reviewed. It was their systems error that caused this entire issue! REG reserves the right to refuse entrance to anyone that cannot present valid photo identification along with a ticket for the proper show time of the R rated film. No one under the age of 18 is allowed admittance to the feature, regardless of accompaniment or consent. We are not unfamiliar w/ the use of a computer. This happens mostly at our Village 12 (Fredericksburg) and Pavilion (Naples) theater. No children 6 and under are allowed into a "R" rated movie. After entering the number on my gift card--several times, I got the same message each time: "Error, this card has already been redeemed". 2023 . I am done with these RUDE and UNHELPFUL people. Total RIP OFF. If your gift card has an active balance, and you're having trouble using it, contact guest services at 877-262-4450. Go to Cinemark :). Precious metals are still not accepted. While the decision to enforce the rating system is purely voluntary, the overwhelming majority of theaters follow the Classification and Rating Administration's guidelines and diligently enforce its provisions. What is Your Rated R Policy? Here are the steps to getting a refund with DoNotPay: DoNotPay does more than just submitting your request. Purchased tickets on wrong day, requested refund and they would not refund the service fee even though I was ready to purchase tix for the next day. A student discount is available at the box office and student ID must be presented at the time of ticket purchase. On the Confirm Order page, enter the gift card number and 4-digit PIN. The only tickets showing on my account history on Fandango are the ones I actually want. Restrictions may apply for Black, Yellow, Green, and Red Tickets. Before leaving the auditorium, please check around your seat for any personal belongings. Do not waste your time purchasing from Fandango. My first and last time to use them. Definitely never using them again and I will be more than happy to share my experience with everyone else I know that has been using Fandango. In the end, the person who scans/rips your ticket to let you in was able to scan my AMC code and see the ticket assigned to my account, so I was able to go see the movie. What actions has Regal taken in regards to the coronavirus? The reservations page on AMC showed a ticket for Avengers Endgame on . Senior prices vary by theater. They issued me a credit and the credit did not work! Exchanging your ticket means that you dont lose any money on the convenience fee as you do with the refund. How do I use Regal Gift Cards to purchase tickets? When I talked to the rep, he said THE PROMOTION IS OVER AND THERE'S NOTHING I CAN DO. 0 stars if possible. Site shows the same bad phone #. Some types of passes cannot be used for newly released films. . 2023 Trustpilot, Inc. All rights reserved. How Long Does It Take for Fandango to Process the Refund? It goes against our guidelines to offer incentives for reviews. for proof of age for each additional ticket being purchased. Amazingly the purchased showed up. The system is not intended to approve, disapprove or censor any film; it merely assigns a rating for guidance--leaving the decision-making responsibilities to the parents. Can I get some help here printing these tickets? What time does the theatre location open? Very poor business model! are permitted to be used within any Regal Entertainment Group facility. Where can I find the Regal Crown Club FAQ's? Concessions are always on the menu with an AMC Gift Card. Press You may select from a range of shipping options including USPS and UPS. Customer Service chat is the biggest joke. Please note that there is a maximum of ten tickets per online order. I received a gift card and tried using it but kept getting an error message. All Fandango rewards customer services employees very truly CRACKHEAD DRUGS like Meths, Rocks, and Cocaines. Do You Offer Military Discounts? Selected candidate will need to pass strength testing with the Contra Costa County Schools Insurance Group and clear a fingerprinting background check prior to hire confirmation. Most of our theaters offer military discounts. Gift Cards Offers. I have always heard of and saw the commercial Ads about Fandango, but never used it until last summer. These tickets exclude opening night fan events, double features, marathon events, alternative content and special theatrical presentations. You will need your charity's Tax ID number in order to complete the form. Yes, as part of our compliance with the Americans with Disabilities Act, Paragon Theaters does providehearing-impaired guests with the option of using adevicethat enables close captioning for our films. Ticket purchases are only valid for the location and film that is printed on the confirmation page or printed tickets. Can I see showtimes for different dates and locations? Do all movies have to be rated? Thank you for your purchase. You will need to have your receipt or transaction numberon hand. NOTHING. Child tickets are for ages 2-12 . I sent another email to their help desk and no reponse. Guests must be of 17 years of age to purchase a ticket. Did not know this until tickets were refused at Idaho theater. For questions about gift cards check out or Gift Card FAQ. How Does Fandango Refund Tickets by Email? You can receive refunds for tickets up to 60 minutes before the showtime. The booking fee is non-refundable. PG - Parental Guidance Suggested -- Some material may not be suitable for children. As long as you complete your request and submit it before the show starts, you are eligible for a refund. Only to tell me they cant help me & will have to send it to the corporate office. Absolute nightmare company! Paragon Theaters welcomes guests to attend moviesdressed in costumes, but does not allow weapons or other accessories that may make guests uncomfortable or cause a distraction. I have the exact same error. I finally happened to hit a movie a could actually use it on, and it won't take the code. Please email your request to questions@paragontheaters.com. All seating designated as handicapped with the familiar wheelchair symbol is reserved for the disabled and their companions. NC-17 -- No One 17 and Under Admitted. How to Request a Fandango Refund the Easiest Way. When I click on the link, the webpage comes up only as text. When I purchase tickets online, it requests a zip code, but what if you're from Canada? *Excludes 3D and you must have your birth date registered. So I was at work trying to print this and no images or barcodes were popping up. Lux Box Especially if it has anything to do with Fandango. I like the fact you can put in your zip code and they will give you show times to tNohe nearest theaters near you. You can change the city that you're browsing by changing the location selection at the top of Regal homepage. You can also retrieve tickets at the box office or automated box officewith the credit card you used to make the purchase onlineoryour confirmation number (see question below regarding retrieving confirmation). They are part of a specially designed committee called the film rating board of the Classification and Rating Administration. Doesn't do anyone any good to get a reply 2 hours or more later. If you have an AMC gift card that begins with 6006, please email photos of the front and back to giftcards@amctheatres.com for a replacement card. Nudity, sex scenes, and scenes of drug use are absent; violence is minimal; snippets of dialogue may go beyond polite conversation but do not go beyond common everyday expressions. At that point, locate the movie you are inquiring about and click on a showtime. Fury of the Gods: The IMAX 2D Experience, John Wick: Chapter 4 - The IMAX 2D Experience, My Neighbor Totoro 35th Anniversary - Studio Ghibli Fest 2023, The Journey: A Music Special from Andrea Bocelli, The Metropolitan Opera: Der Rosenkavalier, The Metropolitan Opera: Der Rosenkavalier ENCORE, SPIRITED AWAY: Live on Stage - Studio Ghibli Fest 2023, Ponyo 15th Anniversary - Studio Ghibli Fest 2023, The Metropolitan Opera: Don Giovanni ENCORE, The Metropolitan Opera: Die Zauberflte ENCORE, Kiki's Delivery Service - Studio Ghibli Fest 2023, Nausica of the Valley of the Wind - Studio Ghibli Fest 2023, Castle in the Sky - Studio Ghibli Fest 2023, The Wind Rises 10th Anniversary - Studio Ghibli Fest 2023. Yes, it does. Donation requests must be submitted at least 8 weeks before an event. There customer service is terrible. No recording devices (cameras, video recorders, sound recorders, etc.) Open it in your web browserand start exploring the services we can offer. The ORP Directory Lookup does not include providers who have submitted applications and are currently in the Medi-Cal . Paragon Theaters - Luxury Made Affordable All Rights Reserved 2023. We also use LouAnn Pop N Light popping oil (coconut oil) and LouAnn Buttery Topping for our popcorn, which are both gluten free. Always look for the "No Passes" or "Special Engagement" description next to the film title. For extenuating circumstances, please consult theatre management. If you have an AMC Gold or Silver ticket(s), please email clear pictures of the front and back of the ticket(s) to, Black Tickets are valid for one admission to any movie. All passes are at the box office*. If you wish to exchange your ticket, you get the VIP+ points accordingly. Applications reviewed and accepted throughout the school year. All tickets purchased with a gift card are non-refundable and cant be exchanged for any kind of credit. Pretty Much a Corporate ruse designed to make communication difficult. They tell me it isn't their issue and to contact AMC. Should you wish to purchase more than ten tickets at a time, please place separate orders. Select why you want to continue (Refund or Exchange) Dolby ATMOS General admission for all adult tickets purchased for performances during matinee hours. Apart from unused movie tickets and forgotten subscriptions, people waste money on other little things they dont even notice. What is theDiamond Rewards Loyalty Program? ticket-taker) and scan the QR code on your ticket confirmation page. I would suggest you avoid this company. 34. Fandango accepts a variety of payment methods, which may include Visa, MasterCard, American Express, Discover/Novus, Venmo and PayPal and certain other digital wallets. Click Print Receipt under Orders. Regal Entertainment is not responsible for lost, stolen, or recovered personal items. What are the rules for contests and giveaways? Most new releases are considered a Special Engagement, but check movie times and tickets for your. The restriction generally applies to the first two-weeks of a film's theatrical release, however there may be specific films in which this time period is extended based on studio contracts. #1. Phone # on the card went nowwhere, so I googled them. Senior tickets are valid for adults 60 years and older. I'd rather sit at home and watch a movie on tv. Limited Time Only: Add your photo to a Visa card for free! All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. Managers may empower Ushers to check for photo identification if a guest appears to be underage and is holding a ticket for an R rated feature. The Regal Crown Club rules can be found here. When I called after the very rude person from fandango told me there were no refunds after the movie and it was not there fault I didn't call for a refund before the movie. 2sandiesmail. IMAX Online Refunds: Once the showtime for the ticket has passed, tickets are not refundable. I tried calling 4 times today, twice they hung up on me. Gift cards carry NO expiration date or dormancy fees. Student discounts are not available online, and are only offered at select Paragon Theaters. AMC ReAdmit Passes, AMC GuestFirst Passes, and AMC Guest Passes are accepted anytime through the printed expiration date, for any movie excluding special events and for enhanced movie experiences. Not all ticket types are available for all performances. The amount will be decreased for the per-ticket convenience fee the company is allowed to keep, as stated in its Terms and Policies. Since you don't plan to see all 3, maybe go to a theater during a non busy time and ask them to scan your AMC barcode to pull up the reservation and ask how to cancel it. Before purchasing, we urge you . Yellow Tickets are subject to surcharge for 3D, premium large screen format (e.g., IMAX, Dolby, AMC Prime), dine-in theatres, film festivals, and premium services; location services may also apply at select locations, including Disney and Universal properties operated by AMC. An R may be assigned due to, among other things, a film's use of language, theme, violence, sex or its portrayal of drug use. We charge a nominal fee per ticket in order to maintainthis service for our valued guests. Please ensure that your email is correct- and by midnight on the day of your birthday, you will receive an email notifying you that your free ticket has been added to your account.