The integration was either created by Okta or by Okta community users and then tested and verified by Okta. The background/credit check requires a $45 processing fee paid directly to our vendor. Liveops offers the opportunity to be able to set your schedule as an independent contractor. To accept cookies continue browsing as normal. You are your own boss and set your own hours so there is a great work/life balance. We encourage ideas from everywhere. Were ranked #1in Flexjobs 2023Top 100 Companies with Remote Jobs. Celebrating tenure, milestone achievements, and highlighting agent contributions to the community, reinforce value and drive loyalty. (sales@liveops.com) Press & Media. Virtual Agents | Blog. Were committed to earning the right to grow with you by being relentlessly results-driven. Link Okta groups to existing groups in the application. And for tens of thousands of skilled professionals, their choice is to partner with Liveops and strengthen your brand. Please update your browser to the latest version on or before July 31, 2020. Easily connect Okta with Liveops or use any of our other 7,400+ pre-built integrations. When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. When unexpected events occur like global pandemics health needs can rapidly change. You are using an unsupported browser. Find Out How & Apply . To get your own box visit myseoulbox.com.Some links below may be affiliate links, which means if you buy something using that link, Ill receive a small commission.This video discusses the many helpful tips I can think of for new LiveOps agents. Norms exist to be challenged. Agent Sign-In. Our developer community is here for you. This means you can choose when, where, and how often to work! We work in service of our Agents, Clients, and Employees. To find out more, read our Privacy Policy and Cookie Policy. All rights reserved. Actual earnings may vary depending on client opportunity and support required. Creatively solving problems. When the application is used as a profile master it is possible to define specific attributes to be sourced from another location and written back to the app. These occasions provide agents with the opportunity to interact with each other and Liveops senior staff, all while getting initiative updates critical to their business growth. Login to track your existing support requests. We call the agent community Liveops Nation. HSA and PPO Options Welcome to Liveops Nation Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Liveops award-winning certifications educate agents on your brand, preparing them to connect with your customers. 7,827 Followers. 2-4 weeksMost training is 2-4 weeks. To find out more, read our Privacy Policy and Cookie Policy. to allow for end users to download the plugin from their dashboard, and can download the plugin for themselves from the admin portals downloads page. Also shoutout I recommend both new and veteran agents watch this entire video. I even bought a new car!, "I love the convenience of working from home, the flexibility to choose my own schedule and the privilege of being my own boss. Conducting inbound/outbound customer service calls. I love that I can use the empathy and communications skills I learned in school to help customers for the luxury brand I serve through Liveops as well as the patients I treat as a nurse.. This platform supports the ideal contact center augmentation strategy, bringing together US-based agent talent with the ability to easily respond to surges in demand. Okta Browser Plugin; Okta Agents. Here are just some of the Liveops Nation initiatives that lead to better experiences for customers. Dont let the next surprise get in the way of delivering a great customer experience. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. They are an extension of your organization, and their above average VoC scores show these meaningful connections strengthen your brand. Groups can then be managed in Okta and changes are reflected in the application. At WebCE, we are passionate about delivering exceptional professional development solutions. About Liveops. Liveops agents have the understanding and program-specific certifications needed to not only enroll and onboard members and patients into your program, but also encourage them to stick with it and remain compliant with your product or device. ARISE is most highly rated for Work/life balance and Liveops is most highly rated for Work/life balance.Overall Rating.Overall Rating3.53.7Work/life balance3.94.1Compensation and benefits2.92.9Job security and advancement2.93.0Management3.13.11 more row. Liveops exists to improve people's lives. As a Liveops Independent Contractor Agent, you have flexibility, autonomy and freedom to choose when and where to provide services. Knowledge Base. Liveops: Flexibility. Set your own schedule to work around your life. Forgot password? *****Get the free guide HERE https://www.teacherdaesha.com/getting-started-. To find out more, read our Privacy Policy and Cookie Policy. Find Out How & Apply . Scottsdale, AZ liveops.com Joined January 2009. For Okta Admins: To download Okta Agents or browser plugins: Log into the Okta Admin Console. We use cookies to improve your experience on our website. Quickly assessing customer needs and providing sound solutions. However, once applicants become agents with LiveOps, agents agree and consent to allow LiveOps and its affiliated companies to gather, maintain, and use for its benefit statistics, analytics, and information from agent's call volume, detail and performance. Get started on your new home business Flexibility. Cons are having to provide your own equipment. For example the user profile may come from Active Directory with phone number sourced from another app and written back to Active Directory. We believe every voice matters. The flexibility to schedule your own hours is one of the best perks of being an independent agent with Liveops. Our professional grade, complete headset telephones are made specifically for LiveOps and other customer service agents. The agent community comes together . When call volumes are low, you pay less. We call the agent community Liveops Nation. Go Further; Marketplace. In the Liveops virtual contact center model, enterprises have access to a diverse network of distributed agents across the U.S. The hardest part of the job is when the call volume is low. Okta gives you a neutral, powerful and extensible platform that puts identity at the heart of your stack. Documenting details of calls and customer interactions. Password. Depending on call volume, utilization, incentives and how much you commit, hourly earnings could range from $12-$17 per hour. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. Join the teams that work behind the scenes to make Liveops one of the most innovative companies in the virtual contact center space, including client solutions, IT, program development, workforce management and everything that goes into making our solutions stand out. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Headquartered in Scottsdale, AZ, with expansive remote opportunities, Liveops is a collaborative environment filled with smart, motivated team players. We didnt just evolve the remote contact center model, we revolutionized it. Their consistency, professionalism and customer service are unparalleled in the industry. To accept cookies continue browsing as normal. Sign an Independent Contractor Agreement. Your email address will not be published. Post in the comments section of this video.Thank you for 2,360 subscribers! To connect with a product expert today, use our chat box, email us, or call +1-800-425-1267. They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. With two decades of virtual service experience, Liveops has delivered over a hundred million call interactions and currently generates $2 Billion in client revenue each year. Liveops Okta. Start building with powerful and extensible out-of-the-box features, plus thousands of integrations and customizations. On Fishbowl, you can share insights and advice anonymously with Liveops employees and get real answers from people on the inside. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Agents supporting a common client have a private, dedicated space to share best practices and support one another, all while staying engaged with their program teams. The best agents arent looking for part-time. Your customers deserve the best at every touchpoint. And, its why some of the biggest enterprise names trust Liveops agents to represent their brand. Our empathetic agent community has experience with one-to-one patient engagement across several different disease states. However, if a Service Partner enrolls in a course but does not show up to the first day of class, a $20 No-Show fee will be . By providing us with your phone number and clicking "Submit", you agree that we may call or text you regarding your application. The virtual flex model is a distributed workforce of highly motivated independent contractor agents who are driven to deliver the best possible level of service with every call. Im also a nurse. Community. Creates or links a user in the application when assigning the app to a user in Okta. Support. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Want to become a Liveops agent? Discussion forums provide a space for agents to connect and improve together by way of peer-to-peer encouragement and motivation that nurtures success. You get to dictate when and how often you commit to providing services. National and Local Networks, 401(k) (Traditional and Roth) The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Use the link sent to your phone to access your latest application or click Apply Again to proceed with a new application. show about fbi agent and dimensional portal. We use cookies to improve your experience on our website. You can also manage cookies in your browser settings. To enable that option, the Duo admin must select the Self-service portal in the Duo Admin Panel. The average Liveops salary ranges from approximately $21,667 per year for Virtual Assistant to $181,757 per year for Software Engineering Manager. We create better outcomes by seeking out and integrating diverse perspectives. If you decide to contract with Liveops, we connect you with opportunities that fit your unique combination of skills and availability. Hard to get in contact with managers for help. Liveops provides people with varying skill sets with the unique opportunity to become a business owner while meeting the demands and obligations of their family. View our background requirements here. Deactivates a user's account in the app when it is unassigned in Okta or their Okta account is deactivated. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual contact center and customer service solutions. Liveops brought a new level of professionalism to our needs. To accept cookies continue browsing as normal. Message & data rates may apply. The VirtualFlex platform delivers the right agent at the right time, with the right results. Liveops mobilizes reliable, brand-certified agents. Its our approach to providing the most exceptional customer service agents a business can find. This means you can choose when, where, and how often to work! With the power to choose when, where, and how they provide services, Liveops agents commit to brands they love and have the autonomy to build their businesses alongside these enterprise clients. Thank you for sharing your experience with everyone! Liveops regularly hosts well-attended, agent-focused events. Its why weve led the industry in virtual, flexible agent services for more than 20 years. Liveops agents are certified on your program and procedures, so they can be a go-to resource for your members. Relationships are built on a strong foundation of trust and Dorm Decor Ideas || Explore Detailed Information. Earning potential. We call this agent community Liveops Nation. This means you can choose when, where, and how often to work! Read more. Push either the users Okta password or a randomly generated password to the app. Create success for our clients by working cross-functionally to build strategies that maximize program results. Secure Web Authentication is a Single Sign On (SSO) system developed by Okta to provide SSO for apps that don't support proprietary federated sign-on methods, SAML or OIDC. We've been partnering with Liveops since 2010 for all our inbound needs. Empower agile workforces and high-performing IT teams with Workforce Identity Cloud. *****Get the free guide HERE https://www.teacherdaesha.com/getting-started-with-liveops-quick-start-guide-on-how-to-apply/This video IS sponsored by SeoulBox. Researched & Written by Ann Rozier on the FlexJobs Team. Liveops provides people with varying skill sets with the unique opportunity to become a business owner while meeting the demands and obligations of their family. FLEXIBILITY AT SCALE. IT Support Logo. Keep in mind, the more you service, the higher your earning potential! Strengthening an agents sense of belonging and connection improves their lives and leads to better customer experiences and client outcomes. They have the soft skills and life experience needed for empathetic member advocacy, with proven increased level of CSAT and NPS ratings. - Liveops The modern contact center. I love the freedom element. 947 reviews from Liveops employees about Liveops culture, salaries, benefits, work-life balance, management, job security, and more . Liveops flexible model means you can scale up or down as necessary to service planned and unplanned events such as an expanded label or FDA approval. Before you apply to become a Liveops Agent, here are 10 things you NEED to know. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. Liveops is a legitimate company. To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. Connect with us to find out how VirtualFlex can help you build your brand with every interaction. Liveops agents are an extension of your company, and strengthen your brand with every interaction. Without a doubt, they are the most organized company we have ever worked with. Empathetic agents understand the need for compassionate responses to sensitive medical questions and will meet your customers needs in a safe and secure environment. Either search term value. Flexibility. This login is to access our Shiftboard online scheduling and people. This network has hard skills in your industry, and soft skills from life experience. Application and Certification Process: To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. If not, reach through the comment section. Scottsdale (headquarters) 1365 N. Scottsdale Rd Suite 390 Scottsdale, AZ 85257. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Your patients health is your top priority. Certification courses provide the learner with critical knowledge related to the client and call types, as well as how to deliver a successful customer experience. Pay, Vacation time, You get to work from home. Application and Certification Process: To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. The background/credit check requires a $45 processing fee paid directly to our vendor. What I wish I knew the first time I filed self-employment taxes. Weve cultivated a virtual community, Liveops Nation, that encourages agents to connect with one another. Fully remote, hybrid, and freelance opportunities at Liveops provide "unparalleled flexibility and work-life balance." Previous openings have been posted in . Learn about Liveops Enterprise Solutions Click Here . When agent success depends on how well they serve your customers, entrepreneurial agents dont have to be told what to do. This te. They want right-time. Our scalable platform lets agents define their availability. They are empathetic and committed to each interaction with your customers. The VirtualFlex platform powers our distributed contact center that delivers a cost-effective solution for both planned and unplanned CX needs, delivering great customer experiences from agents who are inspired to work for your brand. Freedom. VirtualFlex agents bring more professionalism, education and life experience, giving your customers the calm, empathetic ear they need. The flexibility and peace of mind of staying at home makes my work environment more productive so that I can better help every one of my clients and customers. I love the flexibility. View our background and credit check requirements here. You are paid for talk time only and without talk time, there is no pay. The cons are being able to work in your own home. Compensation . We are passionate about the agent experience, because we know agents have many choices in their careers. Its not easy to find a flexible team of experienced agents who understand your brand. LiveOps Inc. Easily connect Okta with Liveops or use any of our other 7000+ pre-built integrations. Liveops Jobs Calls are made and received for inbound sales, insurance sales, insurance claims, health care, roadside assistance, and general customer service. Add this integration to enable authentication and provisioning capabilities. The agent community sits at the core, and we dont take this lightly. Learn more about us at www.liveops.com. I trust them and look forward to a deeper partnership in the future. It's why we've led the industry in virtual, flexible agent services for more than 20 years. 1099 Independent Contractor offers no benefits, Paid by the minute. To navigate, press the arrow keys.Locations.CountryCityAddressUnited StatesRedwood City203 Redwood Shores Pkwy3 more rows. Liveops Nation agent news. Join the Liveops corporate team and help improve peoples lives. Cons. Job Work/Life Balance. Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor . great training and continued support. Allows Okta to use custom attributes you have configured in the application that were not included in the basic app schema. Liveops exists to improve people's lives, and . With Liveops VirtualFlex platform, you dont pay for brick-and-mortar overhead. Username / Email. Independent Contractors are responsible for expenses and control their profit and loss. Excellent company! When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Were here to improve peoples lives. Create success for our clients by working cross-functionally to build strategies that maximize program results. With Liveops Nation behind you, the. Welcome to Liveops Agent Services LLC Shiftboard Login Page. The background/credit check requires a $45 processing fee paid directly to our vendor. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Liveops has been able to consistently attain 90% plus on both Customer Satisfaction and First Call Resolution in this first year of our partnership. The VirtualFlex platform attracts agents with experience, with life skills and, most importantly, with a personal commitment to your brands success. So how much can you earn? Required fields are marked *. Liveops has a dedicated Agent Experience team who works together with client teams creating engagement opportunities that nurture and support agents through each step of their journey with Liveops. In healthcare, engagement and patient connection are paramount. Tuition Reimbursement. See Capabilities for more details. As an agent with Liveops, you are a self-employed independent contractor, not an employee. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. GM Regional Customer Care Operations, major utility. Copyright 2023 Okta. Disability Plans, Learning Opportunities The ability to create your own schedule is one of the best perks of being an Independent Contractor Agent with Liveops. 3,309 Following. Managing multiple systems, programs, and screens simultaneously. !#liveops #seoulbox #onlineincome As an Independent Contractor Agent, you can: Our Clients look for people who are comfortable: Successful Independent Contractors will have the following skills: As an independent contractor, you will submit invoices and receive payment for completed services. You can also manage cookies in your browser settings. Work outside the perimeter. Empathy is part of Liveops agents DNA. Your customers deserve the best at every touchpoint. I like to help people. During planned open enrollment and Medicare redetermination periods, the elasticity of our flexible model delivers access to a skilled pool of agents, so you dont need to bring on seasonal agents. Want to become a Liveops agent? Our workforce is more experienced and more scalable than traditional call centers, transcending geographic limitations and typical work hours. Liveops has helped us pass through tough times with an outstanding level of flexibility, especially during the pandemic. Pros. Grow your home business through Liveops client network, working with the brands you know and love. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. . Simplifies onboarding an app for Okta provisioning where the app already has groups configured. Login. To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. Please review the Liveops basic technology requirements by clicking here. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual contact center and customer service solutions. Remember me. Explorerecent.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. The VirtualFlex platform attracts self-starting agents who deliver great experiences every time. Looks like you have Javascript turned off! Join the company voted one of the Best Places to work in Arizona. Single Sign On. From professional services to documentation, all via the latest industry blogs, we've got you covered. . Copyright 2023 Liveops, Inc. All rights reserved. Want to become a Liveops agent? Thats what were there for. Sign an Independent Contractor Agreement. How Right Time Schedules Translate to Enhanced Customer Experience Outcomes. We use cookies to improve your experience on our website. You are using an unsupported browser. 5.0. The pay is great and is based on talk time. Before you apply to become a Liveops Agent, here are 10 things you NEED to know. By attracting only the most motivated, passionate agents, we can give you flexible, scalable, quality customer service solutions that fit your needs, budgets and goals. Programs have varying pay structures, but most programs pay for time spent talking on the phone and assisting callers. Please enable it to improve your browsing experience. option Add a new device appears in Duo Mobile settings. Silicon Valley 203 Redwood Shores Parkway Suite 260 Redwood City, CA 94065 Flexibility. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. Are you an employee? The world class support of Liveops and unparalleled access to world-renowned clients. Become a part of Liveops Nation to network with other self-employed agents or business owners, find local meetups and participate in fun social contests. Join our fireside chat with Navan, formerly TripActions, Join our chat with Navan, formerly TripActions. I see myself doing this for many years until I fully retire (if I do) and my cat loves that I am home too!, Flexibility is the most beautiful thing. Without a doubt, they are the most organized company weve ever worked with. The only downside is (and it hasn't always been like this) but they have been over hiring and you may find yourself vying for the hours to make a living.