For example, I have a Netgear CM600 modem. Please contact the moderators of this subreddit if you have any questions or concerns. MH7020 Mesh-Ready WiFi Router. Regardless I have the 800 plan and always pull over 900Mbps down on Wi-Fi ! A key factor of this modem is that it is approved for use by some of the major internet providers in the US. Switch to the new router, the MB8600, via Spectrum website and it works fine hardwired to the PC. To give simultaneous Internet access to many devices, plug in any router you like. Note that line impairments may exist that the modem is not able to report. Your MB8600 won't be dropped before that. As a result, Ill show you another way of accessing this information in your modems settings. I use xfinity with my own Motorola MB8611 modem. Thats because the manufacturer builds your modem with the firmware embedded on a computer chip in the device. On the inside, though, the Motorola MB8600 features DOCSIS 3.1, capable of getting up to 6Gbps of Internet bandwidth from the provider. 94 Expert Rating. A power button can make this process more convenient. Does Your Modem Affect Your Internet Speed? If its out of date, it should update automatically as long as the ISP has issued the firmware update. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. As a result, theres no further action at this point. Compatible services: Comcast Xfinity, Cox, SpectrumMax downstream: 2 GbpsMax upstream: 2 GbpsChannel bonding: 328Ethernet ports: 4. Reliable modem than the motorola mb8600 latest firmware or the ARRIS and just returned them the next day my modem was using! The cert is listed under MTRLC LLC, not under the IP address, so scrolling down and making sure you're on the "Servers" tab is very important. Arris networking gear like the Arris SB8200 comes recommended by pretty much every ISP out there, making them the default pick for most setups. Seems to work FINE. For some people this wont be an option, as theres only one major internet provider in the area. 1 Gig NEW . That said, I like future-proofing, which is why all of my home PCs have a Wi-Fi 6 wireless adapter in them now. However, when buying a modem/router combo, its important to note that youll have to purchase a completely new unit if part of it malfunctions or you want to upgrade one or the other. The MB8600 absolutely has issues with link aggregation. It is no longer compatible with 1 gig or higher. Heres what it showed for my CM600 modem. What can you do? Logged in this evening and saw the version number is now 8611-21.3.7 This time they are saying they need to call Motorola to update the firmware, and Motorola isn't open until tomorrow when I'll be at work and my wife is supposed to be working from home. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada . Learn More. Deleting the files mentioned will delete all stored certificate overrides including for others that may be needed or important. MB8600 does not include a WiFi Router or VoIP telephone adapter. Generally, by the time your contract has ended, youve paid more for their rental modem than what a brand new modem would have cost you. Re:WAN LAG on tp-link router. It is perfect for things like 4K Ultra-HD video streaming and Virtual Reality gaming. I just purchased the MB8611. It features some of the latest specifications and all that at a much lower price than . The Motorola MB8600 is probably the most feature-rich DOCSIS 3.1 modem on the market. Click on it, then click Delete and confirm the action. After rebooting the modem, they will not be able to get to the modem web UI again until they perform this process to clear the old cert out of the browser. Download speed has gone from 1.4 tb average to 500mb. You need to take action. They may not have a budget for testing that other, larger ISPs have. Most other ISPs stick with the firmware that shipped with the modem for years and years. How to update MOTOROLA MB8600: First, you need to download firmware from the official website of your router manufacturer. Hardware Version: V1. No amount of firmware updates will fix it. Renting a modem will just about guarantee that itll receive firmware updates. I have defaulted both router and modem, turned off LAG on modem, to no avail. When asked about it, RCN said, "The Motorola MB8600 can connect but is known to have a lot of issues keeping a stable connection with our network. My router cant do more than a gig anyway. Lets say you have an older modem thats not very popular. Be sure the CAT# LAN cable between the modem and RBR is of good quality. Up and running within 15 minutes, No call to Comcast. Upgraded my internet from Blast! Drop to a plan <=940 Meg and it will become compatible again. The Motorola MB8600 Ultra-fast DOCSIS 3.1 cable modem supports true Gigabit speed with a 1 GB Ethernet port. Learn more. Were well aware of this at this point. https://www.motorolanetwork.com/pages/comcast-replacement-program. The biggest bummer about this is that every second ethernet port is only for bonded use, so the CM1200 functionally only has two ethernet ports. I accessed the Support section of Netgears website and was able to access the support page for my CM600 modem. This technology is the preferred standard of cable providers. The Netgear Nighthawk CM1150V is functionally identical to the Netgear CM1200 with one exception: the CM1150V is currently one of the only DOCSIS 3.1 modems that supports Xfinity voice services. To update your router's firmware, type your router's IP address into your web browser and enter your login information. Its list of compatible ISPs is respectable, though a little smaller than that of the Arris modem. MB8600 supports ultra fast DOCSIS 3.1: the only cable modem standard that can deliver internet speeds of 1 Gbps or higher: up to many gigabits per second. I just hope Comcast fixes this. If you can't find the problem the only thing you can do is have a Comcast premise tech out to take a look. Simply connect the top two bonded ethernet ports to your compatible router. Most modems should have a similar IP address. Essentially what youre doing when you reboot your modem is forcing your modem to double check its firmware. It took a total about . Just dont forget a Gigabit router. First time xfinity was able to get it back up and running. With that said, this isnt the case for everyone. Feb 21, 2019 . Before you buy, take a look at where you plan to keep your modem. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. 1 Gig NEW Motorola MB8600 DOCSIS 3.1 Cable Modem. Description. Showing 1-10 of 14 answers. 1 - 4 of 4 Posts . The next step is to see what version of firmware is installed on your device. Try to plug in via the router and no internet. Another usability factor to consider is where the screen is located. Performance & security by Cloudflare. With Motorola extras including advanced surge and lightning protection, and a 2-year warranty, MB8600 is a superb choice for customers who want the ultimate in cable modem performance. This is very important. And I'm not BUYING nothin or changing NOTHIN. Motorola may not be the first name that comes to mind when you think networking equipment, but their first entry into Gigabit compatible hardware competes closely with established players in this market. With a 164 modem, youll get up to 680Mbps for downloads and only half of that with an 84 modem. Before we get into that, lets break down how the modem update process happens. MB8600 also has 328 support for the fastest possible speeds using the DOCSIS 3.0 standard. On top of that, you dont want your internet performance suffering because your ISP wont update your modem. The modem has four gigabit ethernet ports, but this device does not support link aggregation, so you wont be able to bundle them for multi-gig wired signals. (function($) {window.fnames = new Array(); window.ftypes = new Array();fnames[1]='FNAME';ftypes[1]='text';fnames[0]='EMAIL';ftypes[0]='email';}(jQuery));var $mcj = jQuery.noConflict(true); As an affiliate, I may receive compensation based on sales of products/services recommended on this website. Gigabit internet plans may be costly but the high speeds make it worthwhile for avid streamers and online gamers. With some modems, youll notice annoying slowdowns occasionally. I'm wondering if the xFinity person(s) whom you were speaking with were trying to work on their personal handle times and gave you a phony answer just to get you off the phone faster. Nothing has been stable for more than a few days. It is easy to set up and on most networks, it is literally plug-and-play. On top of that, buying your own modem will be cheaper than renting a modem in the long run. It has reduced signal interference thanks to 2 OFDM (a digital data encoding method that reduces latency in DOCSIS 3.1 devices). Supporting the only standard that can deliver speeds over 1 Gbps/sec, this DOCSIS 3.1 Cable Modem has been approved for all multi-Gigabit speed tiers by Comcast Xfinity. With all the comments that I am reading about updating the firmware through my ISP (SPECTRUM), it sounds daunting. To give simultaneous Internet access to many devices . This has happened to almost everyone I know that uses Comcast and got gigabit with a 3rd party modem. Current firmware supports bonding on 2 Ethernet ports, which is essential for delivering speeds over 1Gbps. The action you just performed triggered the security solution. Mbps refers to megabits per second, which calculates the amount of data that can pass through your network within one second. I get the same notification but its fine. With a Gigabit router in your network, the MB8600 delivers flawless video streaming, gaming, and web browsing over wireless. The Motorola MB8600 Modem has a built-in circuit to keep your equipment safe from Mother Nature. Netgear is one of the most reliable brands in networking and their Nighthawk CM1200 represents their latest and greatest in gigabit modem technology. Thats because ISPs wont rent out modems that they dont update. Whats bad about your ISP updating your modem for you? But, again, most ISPs can only support 1 Gbps, so this is all only future-proofing. There are two additional LEDs for each ethernet port on the back panel. The fix worked for firefox but Chrome still can't access the modem and I can't find the cert anywhere under Chrome. I think they might be bad, but I know basically nothing about this. I got the same regarding an Arris SB8200. New phone because the iOS or android update has list of old phones that won't work with it. Issues since recent MB8600 firmware upgrade. Network Setup ---> Motorola MB8600 modem / Asus AX89X Router / Asus AC3100 . However, having both units in one means less equipment and cabling, which can help reduce the clutter in your home office. Right when I log in to my modem, the firmware version is listed right on the home page. Note that you need to reset or power cycle the modem every time you change the device directly connected to it's Ethernet port unless all the client devices have the same MAC address. If the trouble is due to a faulty Comcast rental device or anything outside your home you shouldn't be charged. Signal is toast. Anyone else having issues? Other modems, on the other hand, may work if you have Cox Communications but they may not compatible with Comcast Xfinity. Comcast Radom Disconnects . After that you will be able to go through the trusting again. In other words, your modem will only be updated if your manufacturer issued an update for your specific model. If you use four ethernet cables to connect this modem to a router, it can potentially handle downstream up to 3.8 Gbps. . The only way your modems firmware can be changed is by updating the firmware or installing brand new firmware on the device. I'm asking if the tp-link router can support using 2 WAN ports with LAG to get downstream data rates above 1 Gbps. Their bonehead compatibility department doesn't acknowledge the existence of Link Aggregation. The MB8611 is equipped to keep you connected, now and in the future, with backwards compatibility to 32x8 DOCSIS 3.0. What wifi router do you have and what device youre using to test the speed over wifi ? In fact, your modem wont work without it. The Motorola MB8600's status lights are helpful for . Those reflect the quality of the RF signal from Comcast, not what's going on at the Ethernet port. Motorola/Cox, I am between a rock and a hard place and neither of you are helping me! If your ISP wont update your modem, its most likely that: If you dont want to change your ISP (or theres no ISP in your area) and you want your modem to receive updates, you dont have much of a choice. 3891.2 Mbit/s Broadband - Gigabit Ethernet - Desktop . Router firmware is latest. Model MB8600 is a DOCSIS 3.1 Cable Modem certified by Comcast XFINITY. If your current ISP wont update your modem, maybe theres another one that will. Gigabit speeds are offered by the nation's largest ISPs, including Comcast Xfinity, AT&T, Cox, CenturyLink, and Google Fiber. If you havent noticed by now, its a very important part of your modem. Enter your router username. No firmware available for prior update. Save Share. This Cable Modem supports DOCSIS 3.1, the only cable modem standard that can deliver speeds over 1 Gigabit per second (Gbps). If your modems firmware isnt updated, it wont receive any performance or security updates that the modem manufacturer develops. Similar to your modems default IP address, you should be able to find the default username and password for your make and model as well. Comcast Xfinity, Xfinity X1, Cox and CableOne have all approved this modem for all the speed packages they offer. If you have a different provider, check with them before buying this router. My modems manufacturer is Netgear, so I did an internet search for Netgears website. As we determined in the previous steps, I saw that my modem has firmware V1.01.22 installed. I wanted more information, so I clicked the provided Knowledge Base link. This is the case even if you have a solid router (which you should) because a home network can only be as strong as its weakest link. But do you need to splurge for a higher-priced modem with bigger numbers all around? The built-in router can only support 3.2 Gbps. I have an MB8600 on 8600-18.2.9 and am experiencing issues that this new firmware is reported to address. Ill use my modem as an example. . It also features fast activation for the most popular internet service providers. All was good until modem firmware was updated. Its performance is capped at 1 Gbps and it cannot support multi-gig plans. You still need to check to make sure your modem is being updated. Please post the downstream power level and SNR values for all channels as well as: @BruceWheres a screen shot, hope this helps. Your modems firmware is the software that determines how your modem functions. Next, login into the router, check how to Open Admin Page. In order to get started can you please send me a private message to Xfinity Support with your full name and full address by clicking the chat icon in the top right? Your MB8600 also supports all speeds of any DOCSIS 3.0 services. We have made changes to keep employees safe so response and call times may be longer than usual. Setup for this Netgear modem couldnt be easier. This firmware update will only affect the modems connected to the ISP of that specific make and model. Create an account to follow your favorite communities and start taking part in conversations. I had to warranty the same model for the same reason a year ago. Once the modem update has been tested and everything works properly, your ISP will issue the firmware update. If your modem manufacturer develops a new feature for your modem, you wont be able to use it unless you have the latest software. The main difference is that this modem comes with a powerful wireless router built-in, which can be helpful if you dont already have your own gigabit router to use.