We always try our best to do our job well and your kind words make it all worthwhile. Ray M. made it so easy to get set up where i can have access to my wages. He kept his word n stayed on contact with me. Learn more at www.payactiv.com. Learn how its rewards program works and see if the card is right for you. :), Zachery Marshall has amazing customer service! Learned alot about financial stress and that I was not alone. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. Very helpful, understandable and fast. However, it did earn a TrustPilot score of 3.3. lawanda moore. David m helped me out when I needed it! Money accessed through PayActiv will show as a deduction on your next paycheck. Our information is based on independent research and may differ from what you see from a financial institution or service provider. We're working on your case. If you're transferring money to your PayActiv prepaid Visa, you should receive the funds instantly. Hi Shelly,Thank you for taking the time to write a review about your experience. :), Very pleasant and understanding respectful and kind .Very tech savvy and was able to take care of my problems with being kicked out of my account almost every single day I've had a hard time with past customer service not understanding what I need help with , but this person was able to remain calm , empathetic,and made sure each situation was fully addressed and resolved. We always try our best to do our job well and your kind words make it all worthwhile. Latest Reviews. Up to 2 days early deposit of your paycheck2. I rely on this app and he quickly figured it out for me, Hi Reese,Thank you for taking the time to write a review about your experience. PayActiv works best with a linked bank account, but its not necessary to have a bank to have funds preloaded onto your PayActiv prepaid Visa and use your Visa card for bill paying, purchases and more. Credit Karma is a registered trademark of Credit Karma, LLC. Described as an all-in-one digital wallet on the PayActiv website, the service provides users with a free Visa prepaid card, money management tools and the ability to access 50% of your money as it is earned instead of waiting until the end of your pay period when you receive your check or direct deposit. It's been another month and Payactiv card still isn't working. PayActiv Complaints: What Users Dislike Even though the app received mostly positive feedback on app stores, some users expressed concerns. Creating a Payactiv account is free for all users and contains many free features including bill pay, discounts, financial counseling, and budgeting and savings tools. Have a blessed day. Only mortgage activity by Credit Karma Mortgage, LLC., dba Credit Karma is licensed by the State of New York. If your employer doesnt partner with Payactiv, then this provider might not be worth the trouble. Please appreciate that there may be other options available to you than the products, providers or services covered by our service. Hi Janel,Thank you for taking the time to write a review about your experience. You can click on the 'unsubscribe' link in the email at anytime. How do businesses offer Payactiv to their employees? If there's anything you need in the future or any feedback you have for us, please don't hesitate to email us at support@payactiv.com. Some reviews on Trustpilot point out the company's unreliability, stating that Payactiv has very poor customer service, which is hard to reach. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. But since we generally make money when you find an offer you like and get, we try to show you offers we think are a good match for you. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. Over 3 million HR leaders trust our advice. If there's anything you need in the future, please don't hesitate to reach out to us at support@payactiv.com. PayActiv is accredited by the Better Business Bureau with a B, which is typically an indication of good customer service. Just spoke with Davis M. He fixed my issue in less than 5 minutes and was very courteous! 20072023 Credit Karma, LLC. Customer service rep Zachery Marshall was very polite and patient. Payactiv uses time and attendance data to provide earned wage access to employees. You can receive a cash advance of up to 50% of a day's pay. Davis M has saved the day once again! But even if you have the money to invest, you may not have the time to flip or Afterpay Overview Afterpay launched in Australia in 2015 as a new and improvedGen Z form of layaway. We always try our best to do our job well, and your kind words make it all worthwhile. Have a blessed day. Workers whose employers are part of the PayActiv EWA program can receive a cash advance of up to 50% of their pay earned. Payactiv is the winner of the Innovative Payments Association's Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. The Consumer Financial Protection Bureau (CFPB) no longer requires lenders to consider your ability to repay a loan. 1 Standard rates for data and messaging may apply from your wireless provider. I opened an account on the recommendation of a colleague, she told me that this bank has a lot of nice bonuses, but there was only one bonus, my account was closed. The Equifax logo is a registered trademark owned by Equifax in the United States and other countries. All five stars is for Ned not this company.I've been having an issue since Feb 10. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. There was an unknown error. Payactiv is a life saver! Hi Contrast,Thank you for taking the time to write a review about your experience. Payactiv is the winner of the Innovative Payments Association's Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. Hi Jennifer,Please accept our sincerest apologies for all the inconvenience that you had to face. If youre enrolled in Payactiv through work, you may be able to access up to half of your earnings before payday, but the exact amount will be set by your employer. But Payactiv takes reasonable measures to protect its customers information from theft and loss using SSL encryption techniques and authentication procedures. One of our representatives will be reaching out to you shortly to assist you. Hi Courtney,Thank you for taking the time to write a review about your experience. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. With the help of Capterra, learn about PayActiv, its features, pricing information, popular comparisons to other Benefits Administration products and more. However, we'd like to learn more about your situation and what exactly happened. It has been a week. Thank you Mr. Davis. category to category depending on what consumers want from varying products and If you have questions about Payactivs security policies, contact the company on its website. Shout-out to Ronnie O'Connor for helping me resolve my issues with my lost card. Live support is available 24/7/365 online or by phone, according to the PayActiv website. Employees love Payactiv because it eliminates the expensive between-paychecks toll of payday loans, bank overdrafts and late fees. They cant help you resolve any issues. I want to give Grace a big thank you for giving me a call back and explaining what happened to my account and getting it cleared. eToro Review 2023: Is It the Right Trading Platform for You? Instant funding is available for free through a Payactiv card or for a fee if you send the funds to another account. Horrible business and customer service. Have a blessed day. If youre considering using Payactiv, here are a few things to know. The customer service team is no help you ask for one thing they send to something else, The app does not update its self and you cant get any one to help with that.This whole app is trash they just need to start over. To resolve your issue we need your account details. My earnings were updated, and my bank account was saved from overdraft fees, so I am relieved that this story had a happy ending! . CREDIT KARMA OFFERS, INC. 1100 Broadway, STE 1800 Oakland, CA 94607, Credit Karma Offers, Inc. NMLS ID# 1628077 | Licenses | NMLS Consumer Access, MoneyLion loan review: Credit-builder loans for members. Is Payactiv safe? Their customer support team is available via live chat and call 24/7.. Private company. Once an employer agrees to offer Payactiv to their employees, the service can go live within 48 hours. Regular source of income, Verifiable bank account, US citizen, Ages 18+. There are many popular cash advance apps available today that can help people avoid high-interest credit card cash advances or predatory payday loans. Businesses that partner with Payactiv see significant cost reductions through increased recruitment, engagement and retention. PayActiv. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Great customer service!!! Hi Elizabeth,Thank you for taking the time to write a review about your experience. Hey! Consider another cash advance option if your employer isnt enrolled. Be sure to include your Employer's name, Employee ID, and Mobile number. One of our representatives will be reaching out to you shortly to assist you. Shout-out to Davis for always assisting correctly, answering in timely manner & not giving any run arounds or lies! Payactiv Customer Success Payactiv 663 views 1 year ago Bridging the Gap to Financial Wellness Payactiv 267 views 1 year ago PayActiv Explainer Video ADP 1.3K views 3 years ago 5 Apps That. Thank you!! Kindly email us your details including your Employer's name, Employee ID, and Mobile number at support@payactiv.com. We'd like to turn this around and resolve your issue ASAP. Payactiv provides an FAQ section, webinars, and blogs with useful industry insights for self-serve. Hi Annie,Our sincerest apologies for the inconvenience. 1 Standard rates for data and messaging may apply from your wireless provider. If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. Hi Erica,Thank you for taking the time to write a review about your experience. Have a blessed day. Read our full review or get our 30-second take. Payactiv has partnered with 1500+ businesses and served over 2 million users since its inception in 2012. Join today. I need gas and my refill of my stroke meds payactive would not updated my hours. Otherwise, you could pay as much as $5 per month. Employees can access their earned wages by ACH bank transfer, real-time transfer to a Payactiv Visa Card, or direct transfer to a bank account. As a next step you can visit the Payactiv website or read our research on the Best Financial Wellness Software. A team member will be in touch ASAP. If it's wasn't for the supervisor on shift Ned T. This would received 0 stars. I'm so grateful to have had the wonderful customer service he was able to provide for me. I had a big issue n called for days. Have a blessed day. Ned is amazing. If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. 1 CONNECT Work your way Get company announcements, pick up shifts, and get reminders and alerts from work. The Empower app offers fee-free cash advances between $25 and $250 to users, along with a cashback debit card. However, you will pay a fee of up to $1 per day, capped at $5 per month, each time you use the program to make a bank transfer, load your card, pay a bill using your prepaid Visa or use the money for Uber or Amazon. Devin Myer's, can you help? You might also be interested in the following buyer guides: We take our research process seriously and want to make sure we are presenting our readers with the very best solutions in a given. research/editorial team. The platform also supports 1:1 consultations with financial coaches, savings guidance, discounts, and expense tracking. Thanks again Ronnie, Hi Rika,Thank you for taking the time to write a review about your experience. Customer service is rude!! We never take money from vendors during our research phase and rely heavily on practitioners and experts to help us recommend the right software. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. The Dave mobile banking app is another app that allows cash advances of up to $500 with no credit check required, no interest charges and no late fees. We also ensure all reviews are published without moderation. payactiv.com Review - Scam Detector. Even if your employer isnt enrolled in Payactiv, you can apply for the Payactiv VisaCard* and receive your paycheck up to 2 days early1 and use our in-app savings tools, prescription discounts, and 1:1 financial counseling. Payactiv partners with companies of all sizes, including Walmart, Visa and Amazon. We spend hundreds of hours researching the best HR and recruiting software so you dont have to. To sign up and must be 18 years old and need to provide some personal information, including the following: If you sign up through your employer, Payactiv generally will interact with companys payroll and time attendance system. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Get connected with multiple lenders you might qualify with even if you have bad credit. He deserves a huge raise. Get what youve already earned, right now, to pay bills or buy what you need. Hi Hadar,We sincerely apologize for the inconvenience. :), Ronnie OConnor is one of the best customer service employee I ever came in contact with. Oops! Workers don't need permission to access earnings prior to payday. Carefully review your finances and the loan cost to make sure it fits your budget. Another 10 to reply with copy and pasted questions, all of which were already addressed. Learn more about Apollo.io Create a free account No credit card. Finder is a registered trademark of Hive Empire Pty Ltd, and is used under license by This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Advances can reach 50% of your earned wages though some employers may limit how much you can borrow. Employees can access their money immediately, pay for hours worked, load it on a Payactiv card or get cash at Walmart. With low fees and no interest charges, plus robust features that help you manage your money, PayActiv can help you take better control of your financial future. Something went wrong while submitting the form, please, Payactiv costs nothing to the employer and helps them boost employee engagement and reduce turnover by supporting the holistic financial improvement of their employees., Payactiv allows employees to withdraw their earned wages at any point during the month to pay for bills, medical expenses, and more. Weighing in on the advantages and disadvantages of Payactiv over traditional banking services is a challenging task. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. . Beginning with your second direct deposit of at least $5 from the same source, Central Bank of Kansas City (CBKC) will post the funds to your Payactiv Visa Card when we receive it, rather than on the effective date. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Run! iPhone is a trademark of Apple Inc., registered in the U.S. and other countries. We always try our best to do our job well and your kind words make it all worthwhile. Businesses that partner with Payactiv see significant cost reductions through increased recruitment, engagement and retention. Update: After seeing my posted review, Jasper from UKG Wallet contacted me to rectify the situation. You can make up to three cash advance transactions per pay period. Audience Companies looking for an earned wage access platform to give their employees financial relief solutions between paychecks About Payactiv We may receive compensation from our partners for placement of their products or services. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial-wellness platform that provides employees on-demand access to earned but unpaid wages. Many of the offers appearing on this site are from advertisers from which this website receives compensation for being listed here. Its privacy policy states that it discloses customer information to third parties necessary to facilitate the delivery of its services but tries to limit the information provided. It powers financial innovation by giving users the tech . This is the absolute worst app!! World's #1 Fraud. Hi Michell,Thank you for taking the time to write a review about your experience, it's always rewarding to hear such kind words. LoanPro is a core lending software which specializes in the servicing of loans. Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve. You can receive an advance as high as 50% of the wages youve already earned sometimes at no cost. Faster access to your money. Consider a provider that doesnt require you to work for a partner company instead. It requires no credit check to access funds, and the amount you can withdraw is based on the pay youve earned. banks. Live support is available 24/7/365 online or by phone, according to the PayActiv website. Credit Karma Mortgage, Inc. NMLS ID# 1588622|, Credit Karma Offers, Inc. NMLS ID# 1628077|, Credit Karma Credit Builder (McBurberod Financial, Inc.) NMLS 2057952 |. Payactiv Payactiv Write a Review Starting Price: $1 Alternatives to Payactiv Claim this Software page Payactiv is available for Cloud, iPhone, iPad and Android. But options are limited if your employer isnt enrolled with Payactiv. Payactiv is a great place to work. Daily pay is a really good app way better then this crap they call an app. You can get your paycheck two days in advance but only if you sign up for a Payactiv Visa Prepaid Card. Google Play and the Google Play logo are trademarks of Google LLC.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. We update our data regularly, but information can change between updates. If youre struggling to attract and retain talent, revamping your employee benefits package is a great place to start Employers winning the war 2023 Payactiv, Inc. All Rights Reserved. Have a blessed day. & you guys really need to fix this issue with the app not being up to date & chats closing out & now my earnings chart, isn't trying to show what I made & just stopped after finally popping back up again now trying to stop showing what i madevery frustrating. As such, it permits employees to access up to 50% of their paycheck prior to payday. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial-wellness platform that provides employees on-demand access to earned but unpaid wages. Credit Karma, Inc. and Credit Karma Offers, Inc. are not registered by the NYS Department of Financial Services. Their support team provides on-site implementation and training where required. For a $5 fee, enrollees can make up to five transactions per pay period via a smartphone app. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. In 2020, Payactiv released a short film titled, "We Heard You." The app is high-rated on the App Store and Google Play store. I give up, too much effort for a service that is too easy to live without. Hi William,Thank you for taking the time to write a review about your experience, it's always rewarding to hear such kind words. You can apply for a Payactiv account online. We're available 24/7/365. Hi Amy,We sincerely apologize for the inconvenience. Anyone can write a Trustpilot review. PayActiv is not a credit card or a payday loan company. Explained my issue & he definitely assisted what agent Jane E messed up on. One of our representatives will be reaching out to you shortly. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. You don't have to wait for payday, pay overdraft and late fees, or borrow money.. Have a wonderful day ahead! Of course, a key consideration when youre using any financial technology or carrying a new debit card is: How is the security? Have a wonderful day. I don't know if I am allowed to mention my experience with your full name but I recommend Payactiv because of people like Albert Wick who can help you with almost everything you need even if difficult. Was never asked what the issue was. Mr. Davis worked very hard to help me and work with his supervisor. Payactiv SDS-IT. Depending on the transfer mode, each transaction can cost the employee between $1 and $2.99.