Ensure the debit/credit card details you provided are for a valid card with an expiry date in the future and sufficient funds to cover this order. where did nick turani go to college brian buffini net worth 2018 MoneySavingExpert founder Martin Lewis has urged concert-goers not to buy tickets from the secondary ticketing website Viagogo after it was threatened with court action by the competition watchdog. 4 July 2019: Following several warnings that viagogo has not done enough to overhaul the way it presents information on its website, the CMA is now moving forward with legal proceedings for. TicketNetwork. Viagogo: Reviews, Complaints, Customer Claims, Page 8 | ComplaintsBoard How can Viagogo get away with charging such big fees? I had a flight delay, can I get compensation? Pay by PayPal, a free service to pay online without sharing your financial information. Viagogo, based in Geneva, Switzerland, has not disclosed details of its . Why can't I see my order or sale in my account? Why can't I see my order or sale in my account? In future, if you have issues confirming or fulfilling . Resale websites in particular will often ask customers to have a payment card linked to their account, to make it easier for payments to be processed quickly when they are received. The Viagogo Guarantee allows you to make claims if you receive the wrong tickets from a seller. This Agreement (and all documents incorporated by reference) constitutes the entire agreement between the parties pertaining to the subject matter hereof and supersedes all prior agreements and understandings between the parties hereto with respect to the subject matter hereof, whether written or oral. The views expressed in the contents above are those of our users and do not necessarily reflect the views of MailOnline. Viagogo Fees & Review 2023: Is it Legit, Reliable or a Scam? "Comparably priced" replacement tickets are determined by viagogo in its sole and absolute discretion. Leave the Archive. Affiliate links: If you take out a product This is Money may earn a commission. . Shoppers are advised to double check card details when shopping on computers or mobile devices. Find the tickets that were originally transferred to you from your viagogo seller and continue these steps. Fast forward a few years, and the details she entered were still saved on your account. Scammers often look to exploit demand for the most popular events by selling fraudulent or non-existent tickets. Pay in 10,000 for bonus. It sickens us to think our gigs might lead to fans being ripped off by what is now a thriving, immoral industry. 6.7 Third Party Information. Forms must be returned to viagogo 5 working days after receiving them, in order to apply for a refund. If the Seller is required to account for Tax on the sale of the ticket, the Seller should include the Tax (i.e., total) when setting ticket prices on the website. Viagogo: 623 questions (page 10) on Australia's largest opinion site ProductReview.com.au. You also agree not to separately contact the Buyer at any time for any reason. We may take any action that We deem appropriate in our sole discretion including without limitation issuing a warning, suspending or terminating service, denying access, removing a listing or recommending You edit a listing. Best Shopping Deals In the know quiz 2.8 Notification. You agree to indemnify and hold viagogo and (if applicable) any parent, subsidiaries, affiliates, officers, directors, attorneys, agents and employees, harmless against all liabilities, costs and expenses (including reasonable attorneys fees) incurred by viagogo and (if applicable) any parents, subsidiaries, affiliates, officers, directors, agents, attorneys and employees that arise out of any claim asserted by a third party that involves, relates to or concerns any of your actions or omissions on this Site. Sellers: once your tickets have sold, viagogo charges a service fee. You don't use the website regularly, so did not realised that you had any card details saved you presumed the money would go back to the account you originally bought the Paul Heaton and Jackie Abbott tickets with, which you had enteredmanually when you made the purchase. There have been several reported issues with people buying tickets from secondary sellers, including: The Consumer Rights Act has a whole chapter on ticket reselling and says you must be told: In the first instance you need to contact the website that sold you the tickets and ask to cancel the tickets and request a refund. Tickets may be substituted with comparable or better seat locations without the Buyers approval. Check the accuracy of the security code (also called CVV2 or CVC2) For Visa, Mastercard, Maestro, Switch and Electron this is the last 3 numbers on the back of your debit card. How to overhaul your portfolio and make your money work harder, The secret to becoming an Isa millionaire? Viagogo accused of listing non-existent tickets on behalf of seller 2.2 Registration. Does Viagogo pay their employees well? I have since learned that Viagogo pay Google well to turn up first in these searches making people believe that . Viagogo Reviews: What Is It Like to Work At Viagogo? | Glassdoor But organisers of some of the events said GES SL could not possibly have all of the tickets it was advertising. Three major secondary ticketing sites - StubHub, Get Me In and Seatwave - have formally committed to ensuring better information will . Mixing up card details may feel like a silly mistake, but it is one that is very easy to make. Once the Buyer finds a matching ticket, the Buyer notifies viagogo with an "offer" that the Buyer is willing to purchase the ticket. The Members acceptance of these General Terms of Use of the Viagogo Platform allows you (You) to access the Viagogo Platform that serves to bring together Sellers and Buyers and to make transactions on the www.viagogo.com site according to the terms defined below. If You do post your ticket for sale on other marketplaces, you are required to remove your ticket from the Site immediately if your ticket sells elsewhere. The judge issued an injunction which prevents . 5.4 Making Adjustments. Seller 5 reviews; Agent 2 reviews; Administrator 1 review; Call Center Representative 1 review; viagogo reviews by location. 2.10 Collecting Payment. Thankfully, I have now managed to get to the bottom of it. Report. Musicians condemned Viagogo amid renewed concern about resale websites, which allow fans but also professional ticket touts to sell on music, theatre and sports tickets for profit. They are significantly safer th. If tickets are not consecutive, then the Seller must create a separate listing. Copyright viagogo Entertainment Inc 2023, I understand the answer but I dont like it. Project Mondo G is a Mercedes G-Wagen in a puffer jacket, New Honda's Civic: family car with rebellious bad boy in its line-up, Advert for the 1998 first generation of the Audi TT, Ford scrapping 1,300 jobs in UK amid European overhaul. 2.16 Season Cards. Get a discount code to save on your internet security, Listen to podcasts and books for less with these offers, Get the ultimate broadband and entertainment bundle, Get great deals on existing and new plans, Have a clean house and save money with these offers, As chip designer Arm chooses to float in US Ex-chancellor warns London stock market now 'less attractive'. When We receive an offer by bank transfer, We will check to see if the bank account is valid. $39.99 a month + selling fees. Except as noted in Section 2.9 a), the Seller must confirm the order within forty eight (48) hours of the sale of the tickets. If an event is rescheduled to another date, your tickets should be valid. . Viagogo has said it will stand by another dubious seller, who used a false address in Dundee to list hundreds of tickets." That, claims Webb, is the same seller listing tickets to Lorde shows in . All the tickets you will find on this website are sold by legit agencies and trustworthy sellers. 7.2 Copyright. 5.1 Investigations. Click the more button to email us. I offered my ticket for sale on Viagogo, and I recieved an e.mail that it is sold, they asked me to confirm the selling process and I did, but when I click on the button that would show me the buyer address it gives me "an error " !! You represent and warrant that any information You provide to us, to other members, or to visitors of the Site (a) is not false, inaccurate, misleading, obscene or defamatory; (b) is not fraudulent; (c) does not involve the sale of counterfeit or stolen items; (d) does not infringe any third party's copyright, patent, trademark, trade secret, rights of publicity or privacy, or other right; (e) does not violate any law, statute, ordinance or regulation, including without limitation those governing consumer protection, unfair competition, anti-discrimination or false advertising; and, (f) does not contain any viruses or any programming that is intended to damage, interfere with, intercept or expropriate any system, data or personal information. You and viagogo are independent contractors, and no agency, partnership, joint venture, employer-employee or franchisor-franchisee relationship is intended or created by this Agreement. Instead, it was paid into the bank account that was saved on your Viagogo profile the one your wife had innocently entered years before. Sadly I could no longer attend on the new date which was in October 2021. viagogo does not take title to the underlying ticket and the actual transactions are between the Buyers and Sellers. So its not int he sellers interest to sell fakes or not actually have the ticket. Viagogo Won't pay me for my sold tickets. You have fewer rights if you purchase tickets from a secondary ticket seller, like Viagogo. This, Walker said, indicated that someone acting for GES SL engaged in a fraudulent practice known as speculative selling, which Viagogo has said it does not condone. 2.8 Pay & benefits. From sport to music, comedy to dance, festivals to theatre - we offer the widest choice of the most diverse events. Viagogo's apparent brazenness has been breathtaking and, so far, it's managed to profit with impunity. If you have a Business account, please log in to see the steps that apply to you. Buyers: viagogo charges a service fee on top of the ticket price. Cons: Viagogo Reviews. Viagogo doesn't sell tickets themselves, but provides a platform for resellers to sell tickets, in a similar way to Ebay or Gumtree. You are responsible for maintaining the security of your username and password and You are responsible for any action taken under your username or password. And if life throws you a curveball - we give you the freedom to change your mind and resell your ticket, safely and securely. In this case they counted them as arrived the moment UPS scanned the tracking label. In the event that an event is cancelled or re-scheduled, viagogo reserves the right to cancel a sellers transaction. This fee will be deducted from your payment. A payment to viagogo will appear on the Buyers payment method statement as VIAGOGO EVENT TICKETS. 2.14 Substituted Seat Locations. The concert was due to happen in 2020, but was rescheduled several times due to Covid. Viagogo - PayPal Community The revised version of this Agreement is automatically effective after it is initially posted on the Site. viagogo - Buy & Sell Concert, Sport & Theater Tickets Welcome to viagogo Help Centre Customer Support View FAQs For Buyers For Sellers Selling tickets Sending tickets Receiving payment Cancellation Questions Managing My Account About viagogo Selling tickets How do I sell tickets? If You do not qualify, do not use the Services. Where we are provided with proof from a relevant authority of an abuse of these rules we will investigate and, if confirmed, action will be taken.. It appears that, several years ago, your wife had used Viagogo and, perhaps unbeknownst to her, the website was logged in under your account. viagogo expressly disclaims any responsibility for any lost profits or special, consequential, incidental, or exemplary damages (including without limitation indirect and special damages) that may result from the services, the site, or the suspension, termination or malfunction of the services or the site. Viagogo Reviews in New York City, NY | Glassdoor The companys full name, according to a well-placed source, is Global Experience Solutions. Read more in the Viagogo ACCC media release Responsibilities of ticket resellers About ticket resellers A ticket reseller is a business that resells event tickets that have previously been purchased from a primary ticket seller. 'In terms of the 9 delivery fee, this was refunded to the credit card the customer used for his ticket purchase in line with our standard procedure for any buyer refunds.'. CONTROVERSIAL ticket scalping site Viagogo has hit a new low, selling $160 tickets for a John Farnham and Jimmy Barnes charity show at the inflated priced of $450. Viagogo is a third party ticket-selling website where customers can buy or sell tickets to events like concerts, sports games, and theatre shows. Choose from countless Cash Back deals & discounts, also from your favorite brands & online stores. While these do have an option to change the saved card details or address when you pay, the speed of the process means it is easy not to notice if one of them is incorrect. Job Title. We take no responsibility for such issues. Stolen property includes items taken from private individuals, as well as property taken without authorization from companies or governments. Viagogo said that its fraud team had investigated your complaint, and detected no evidence of wrongdoing. How sellers get paid Note that Your payment may be withheld if you violate this clause. I entered the incorrect email when registering, how do I change it? This website is legit and very popular in selling tickets for all kinds of events. As a Buyer, You grant viagogo permission to charge your credit card, debit card, PayPal account, or bank account for the purchase of the selected tickets. You may also file for a claim if your tickets are invalid or not accepted at the venue. If we are unable to successfully process your payment within 30 minutes of the original order time, unfortunately we will have to cancel your order and you will not be charged. This does not affect our editorial independence. How can I sell I Bonds - USA TODAY Blueprint - Sound Dollar A Viagogo spokesperson said: 'This customer successfully bought and sold tickets using Viagogo and we are satisfied that this situation is resolved, after he recently confirmed in an email to us that he had located the nominated bank account, in his name, which contained the sale payments we deposited into it in November last year.