If we send your pass to your old address because you have not told us that youve moved, you will have to pay 10 for us to send a replacement. all that. This can be done by visiting a participating library only. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. All young disabled pass holders must provide a new photo if they wish to renew. If you live in England and are of retirement age or an eligible disabled person, you are entitled to an English National Concessionary Bus Pass. We only need this if you want us to contact you and we won't keep it once we've replied. If you have any problems using your card, it will be necessary for you to contact the bus company directly. Call us on 0345 200 0388 for an application form or for assistance completing one. Pass holders who have not used their pass between 01 March 2022 and 28 February 2023 will not have their pass automatically renewed. What should I do? Your renewal letter will include a list of the evidence we accept as proof that you are still eligible for a disabled person's bus pass. Older People (blue stripe on the right hand side):Your pass is usually renewed automatically. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. If you have not received your pass 2 weeks before its expiry date, please call us on 03000 418383. For further information see www.gloucestershire.gov.uk/fairprocessing. "Our system now generates new passes automatically at least a fortnight before the current pass expires so pass holders don't need to do . Essex County Council is required to ensure that it only issues passes where it is satisfied that the criteria has been met. Bus pass - renewals and replacements March 2023 renewals Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. No. As a general rule, it is usually cheaper to call during the evenings and weekends. Forgotten your Username? These cookies ensure basic functionalities and security features of the website, anonymously. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. I am a disabled pass holder, will I receive a bus pass renewal letter? Essex residents who are applying for an older persons or disabled persons bus pass for the first time may apply to Essex County Council. Please note we cannot assist with applications or replacements on this number and you should call0345 200 0388 if your query relates to a bus pass. Currently this is at age of 66. Youll need to provide proof of identity. These are mostly people who have held a bus pass since at least 2008 and will now be . You may find that residents in areas outside of Gloucestershire area can use their bus pass at other times, eg: before 09:30 am for example, but visitors cards will not be accepted until 09:30, which is the time laid down that all authorities must allow use. Bus companies have been informed that they should accept concessionary bus passes that cannot be read automatically provided that: If you have difficulties, please report the matter immediately to the bus company on whose service you wanted to travel. Older person's bus pass renewal. For example, if an applicant provides a blue badge number as proof of entitlement, we will in most cases issue a bus pass that expires on the same date as their blue badge. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. At a participating library who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. If you have moved and not notified us it may not have been renewed or may have been sent to the wrong address. If you'd prefer to have a disabled persons pass you will have to provide sufficient evidence that you are eligible for a disabled person's pass and pay a 10 replacement fee to have your pass category changed. Under normal circumstances, you can travel free if you board the bus between 9.30 am and 11 pm on Mondays to Fridays and any time at weekends and bank holidays. N94. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because your current pass will stop working on the expiry date shown on your card. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has. Lee applies to approximately 12,000 people, the vast majority of whom are If you do not receive your new pass please contact our information line on 0345 600 0659. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. What should I do? Please destroy your old pass immediately in the same way you would do with an old debit or credit card, so that you dont destroy the wrong pass. So, to find out if you're eligible and where to apply, get in touch with your local council. Find out which bus company you wish to comment about on our bus operator contacts page. Please provide them with as much detail as possible about the journey you wished to make. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. You will need your bus pass number (printed on the front of your pass) and up to date evidence that you are still eligible for a disabled person's bus pass. If you have moved since your last bus pass was issued and have not notified us of your change of address, please take evidence of your current address (eg council tax or bill, bank statement) to a participating library to arrange for a renewal pass to be issued to you. Disabled people can qualify under the following categories: A person applying for a bus pass must provide the evidence to show their eligibility. If you have any questions, please contact Essex County Council by calling0345 743 0430. Blackpool:
Are you struggling with the cost of living crisis? You will need to pay 10 to replace this pass. Older Persons Bus Pass Older Persons Bus Pass Concessionary travel (including bus passes) for older residents and people with disabilities is run by Staffordshire County Council. Bus Operators may wish to download the documents below which contain information about the Scheme for 2016/17 and the reimbursement rates. These pages are for East Sussex bus pass holders. By clicking Accept All, you consent to the use of ALL the cookies. For more information please call 0345 200 0388 or email:help@canigetapass.org.uk. Can I use my bus pass on Park and Ride Services and Airport Transport Services? If you currently receive Travel vouchers you will receive a renewal form at your registered address. An older persons bus pass has exactly the same benefits as a disabled persons pass. Seniors can visit both TheBus Pass Office at the Kalihi Transit Center, or Satellite City Halls to pick up a HOLO card. Nexus is due to send out almost 56,000 new cards to local residents whose current cards expire on 31 March 2023. It is being used by the person whose photograph and name appears on the pass. Older persons concessionary bus pass application - PDF(0.6MB), Disabled persons concessionary bus pass application - PDF(86.2KB), Concessionary Pass Terms & Conditions - PDF(35.2KB), Scheme Definition - 2017-18 - PDF(156.1KB), Arrangements for Reimbursement - 2017-18 - PDF(136.8KB), TTRO application advice and planning a road closure, Public Rights Of Way User Satisfaction Survey, Intelligent Transport Systems / Traffic Signals, Wall-mounted street light replacement programme, Interactive Maps and Live Travel Information, Temporary housing signs for development sites, Real-time information for connected vehicles, Money-saving tips for travelling around on an e-scooter in Essex, Money-saving tips for travelling around on public transport in Essex, Money-saving tips for travelling around on two wheels in Essex, Karina Izod, Cycle Training Administrator, Travelling around on two feet for free in Essex, Essex, Southend and Thurrock Authorities: Companion Passes are valid in these areas. Before your pass expires, we may send you a letter inviting you to renew it manually. You can renew your bus pass up to 8 weeks before it expires. Dont include personal or financial information like your National Insurance number or credit card details. For further information contact: The National Rail enquiries telephone number is 08457 484950. However, if you have only used your bus pass in London (where the Oyster system does not record your journey) you will need to visit a local participating library who can arrange a free renewal bus pass for you. Renewing an older persons bus pass. Note also that anyone due a Renewal (within 60 days), expected automatically or not, who wishes to upload a new photograph can do so by using the Apply Online link. How long will my new bus pass be valid for? Your old pass will stop working as soon as your new one is used on a bus or on 31 March, whichever comes first. Residents are. You may be eligible for financial support. If you have an age related pass or travel vouchers, we will automatically renew them when they expire. system now generates new passes automatically at least a fortnight before the If you pass does not register on the card reader on the bus, we won't know the pass is being used. We would suggest you keep your bus ticket as it may have information on it such as the bus journey, driver number, time etc which will help them investigate this matter for you. You can travel free on TfL services with your Older Persons Freedom Pass from 09:00 weekdays and anytime at weekends and on bank holidays. English bus passes are not accepted in Scotland and vice versa. for staff to amend your details and arrange for a renewal pass. You need to check the expiry date and apply to the council for a new one if you're is due to expire. I have moved out of Gloucestershire. If you do not receive your new pass, or have changed address since your last pass was issued, please contact our information line on 0345 600 0659. Check service availability with your bus operator andread our summary of the changes to bus services before applying for or using your bus pass. Disability-related passes can be valid for 1 - 5 years. Logo: Visit the Southend-on-Sea City Council home page, Find out more about cost of living support, Renewing your bus pass or reporting it as lost or stolen, Births, deaths, marriages and civil partnerships, Communities, neighbourhoods and the environment. If you have received your letter already and are ready to renew your pass, please visit the My Bus Pass website to renew. Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility.