In addition, it can bring the personalized online shopping experience to the brick-and-mortar location. The technological transformation is predicted to rumble on in 2020. Why don’t you connect with Bernard on Twitter (@bernardmarr), LinkedIn (https://uk.linkedin.com/in/bernardmarr) or instagram (bernard.marr)?Opinions expressed by Forbes Contributors are their own. Smart retailers are particularly attuned to spotting technologies with the potential to disrupt current ways of doing business, so they can stay on trend rather than lose market share to more innovative competitors.Here are five such retail technology-related trends we think are worth watching in 2020.Elevating the role of the store associate pays off. This accurate data helps retailers manage stock flow, make solid predictions, smart decisions, and forecasting that help improve the store's bottom line. You rely on finding what you need in the moment, whether that's for a celebration, how to fix something or solve a problem like where to find a restaurant to satiate your hunger for Italian food. Internet of Things technology helps stores deliver these experiences to these customers. When a customer is identified through facial recognition technology, the store staff can better respond to that customer's unique needs. 5 Retail Technology Trends to watch in 2020 Vartika Gautam — March 19, 2020 in Tech • add comment Just like the adoption of technology by various companies in the medical sector, the retail sector is also taking advantage of the technological advancement. Many of the most successful retailers have online and offline presences. Get the latest insights from Samsung delivered right to your inbox.Get the latest insights from Samsung delivered right to your inbox.Evaluate your retail mobile initiative to learn how it can better support great customer experiences.Trends drive a lot of consumer purchases. Better inventory management of raw, in-process, and finished goods reduces waste, spoilage, and even theft.Another tech trend that’s changing shopping is robotic store assistants.There has been rapid adoption of messaging-based customer service bots across retail. Top Retail Technology Trends to Watch in 2020 By Justin Honaman - 01/02/2020 Get great content like this right in your inbox. To compete in today’s marketplace, retailers must become as agile, aggressive and insightful in selecting technology as they are in choosing products, so they can keep meeting consumers’ constantly evolving expectations for Retailers are getting the message. Retailers must set up organizations and cultures to sense new trends and test and learn from new ideas. HeBernard Marr is an internationally best-selling author, popular keynote speaker, futurist, and a strategic business & technology advisor to governments and companies. Interacting with a sales associate makes customers 43 percent more likely to buy and 12 percent more likely to revisit, and their purchases garner 81 percent more value for the retailer, according to Access to technology is making that happen. Retail Technology Industry Trends 2020. Retailers who can meet customers "in the moment" have a powerful advantage. Chico’s is now linking store associates with online sales transactions and compensating them regardless of which channel the customer uses for purchase, As stores strive to become more like digital, digital is working to become more like the store. Here are 10 of the top tech trends that will transform shopping.The Top 10 Technology Trends In Retail: How Tech Will Transform Shopping In 2020Virtual and augmented reality offer retailers several ways to enhance the customer experience. There are certainly legal and privacy concerns to be worked out, but there are several advantages for retailers who adopted facial recognition technology.Automated warehouses help improve inventory control. Ivanti's solution helps warehouse workers keep up.From wait times to wayfinding and engagement, there's a lot retail can learn from transportation's use of digital signage.Our solution architects are ready to collaborate with you to address your biggest business challenges.Posts on this site reflect the personal views of each author and do not necessarily represent the views and opinions of Samsung Electronics America. Scope of Global Retail technologyIndustry Reports- Retail is a highly competitive industry. Thanks to the volumes of data we have available and the ability to process it, consumers can receive a personalized shopping experience that wasn’t possible before. Today’s consumers want experiences that include personalization and information to help them make decisions. But when it comes to retail technology trends, many retailers have safely waited to see what has staying power before they make a move.Those days are history. The Top 10 Technology Trends In Retail: How Tech Will Transform Shopping In 2020. Get your free guide to empowering retail associates with mobile devices and data. Retailers are working to reinvent the brand experience at all touchpoints, with a particular emphasis on reimagining the role of the store.Retailers are just dipping their toes into the possible applications of advanced analytic technologies such as augmented reality (AR) and machine learning to power these processes. Retail businesses are also adopting technology to their advantage. Retail winners are proving that a successful retailer in the 2020s is an agile one.Lisa Terry is a seasoned B2B writer of articles, blogs, research reports, case studies, white papers and e-books, with a long list of media and corporate clients in hospitality as well as retail, IT and supply chain.


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