Experience the Gold Coast's newest public transport option and hop off at some of the city's key destinations - Surfers Paradise, HOTA, Broadwater Parklands, Marina Mirage and Sea World. If you have legally changed your name then you should contact us to revise your records.It is not possible to change your user name online. Please note, it has been detected that you have scripting disabled in your browser, this may cause some limitations to apply, and some functions may not be available at all City of Gold Coast PO Box 5042 GOLD COAST MC 9726.

You may have chosen to use your email address as your user name. If you need to change your user name please contact us.You can manage your account details and change your address online.Step 2: Select 'My profile' under the My Account heading in the top menu.Step 3: On the 'My profile' page, click on the 'Edit contact details’ button to complete the online form.Your date of birth can be used as a unique identifier to help us validate your account.

Only requests that you submit as a registered user will be able to be viewed in your account. You can manage your account details and change your address online.

Please note: Payments by credit card will incur a surcharge of 0.66%, however payments made with BPAY from a credit card account will not attract a surcharge from Council. My Council All your business with Council in one place.

Get the latest Gold Coast Australia news including city council and weather updates plus stories on Surfers Paradise, Queensland and Broadbeach. Update details, make payments or view your council documents.

This process may take a bit longer during high peak times.You will begin receiving correspondence from 'noreply@goldcoast.qld.gov.au' so please ensure it is in your safe senders list so all future emails are received.Once you have activated My Account, you must first sign out and then sign back in again to be able to see all the menu items associated with your account.I own a property with another person, can I do the one registration for both of us?No, each person (or company) must register independently.For example, if you jointly own a property, both you and that person (or company) will be able to see that shared property on your own accounts.If you are doing business with City of Gold Coast on behalf of a company, you should create an account in the company name.

If you are a registered user, enter your login details below. To do this, select 'My Profile' under the My Account option in the top menu, and click on the ‘Change my password’ button on that page.If you have entered the wrong password more than four times, your account will be locked and you should complete the We will validate your details and email you with a link to re-activate your account; however, this process may take a bit longer during high peak times.Please note: if you have recently registered and we are still validating your registration details, you will not be able to log in until this process is complete. Easy Access. Step 1: Sign in to My Account. You may wish to consider using a generic email address for the company’s account, so that you can manage access to correspondence from us.Yes, if you are using a private PC or mobile device, you will be able to continue a form that has been started but not yet submitted. Step 2: Select 'My profile' under the My Account heading in the top menu. Pay your rate notice Pay your water bill. If you cannot resolve your issue, you can fill in the online support form.A council officer will get back to you within three working days.

Please enable Javascript to to take full advantage of this site's functionality.Request a service, make a payment, manage your Council accounts, apply for a licence and more.Need help with My Account? If you submit this form after close of business, we’ll get back to you the following day. This site uses Javascript. Access and manage your rates and water accounts at any time through a secure portal with your unique user name and password.

Note: Both Username and Password are case sensitive. myGC is an online go-to for the Gold Coast. My Account is the secure and convenient way to manage your council services online. We are working with the vendor to deliver improvements in future releases.If you require assistance accessing or interpreting any of these pages or forms please contact us on 1300 GOLDCOAST (1300 465 326).

If you have forgotten your user name or password, use the buttons below for assistance. Please note, it has been detected that you have scripting disabled in your browser, this may cause some limitations to apply, and some functions may not be available at all Complete and submit the form.A temporary password will be emailed to you.

If you do not wish to receive such information please opt out using the unsubscribe link in the communication material sent to you.If you need assistance with using My Account, please contact us on You can also view answers to frequently asked questions about this online service at sign up free or log in.

If you are a registered user, enter your login details below. button at the bottom of the page. We will email you a confirmation as soon as your account is ready.We will be continuing to consolidate your council services and accounts into the one My Account. City of Gold Coast may issue customers with a unique Authentication Key to provide you with quick access to My Account. The supply of an Authentication Key means that your account has already been validated and is ready for use. If you have received correspondence from us with your unique key, simply click on the button below and complete the form to activate your account. Live it, Love it! Please note: accounts which are not accessed for 14 months or more may be deactivated. Hop around the Gold Coast waterways. This account will be separate to an account for you as an individual. Gold Coast Housing Service Centre is located in the suburb of Robina, the division of Division 11 in the council of Gold Coast, the state electorate of Mudgeeraba and the federal electorate of Mcpherson. This software is inaccessible to assistive technologies. Please enable Javascript to to take full advantage of this site's functionality.Request a service, make a payment, manage your Council accounts, apply for a licence and more.My Account is the secure and convenient way to manage your council services online.Access and manage your rates and water accounts at any time through a secure portal with your unique user name and password.

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