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Effective managerial operational meetings took place where incidents were discussed, team performance was reviewed and staffing and sickness in teams was considered. Staff had a low morale. Advocacy Voiceability (ESAN) 01473 329671, Alcohol and Substance Misuse Turning Point 01284 766554 2 Looms Lane, Bury St Edmunds, Alzheimers Society (Helpline) 0300 222 11 22. It was from discussions with patients, relatives, staff and observations that highlighted the commitment and passion staff of all grades had to provide good end of life care. We were not assured that the trust was collecting meaningful data to understand the scale of the issues apparent across this core service. Carers told us that staff could sometimes be difficult to get hold off but that they took the time to discuss their loved ones care with them and involved them in decision making where appropriate. The team can initially visit on a daily basis with visits being reduced according to clinical need. The service faced a number of challenges including staffing levels in some teams; large case loads, the fluctuating population from seasonal workers and students and the increased acuity of patients. Documentation issues had been highlighted in root cause analysis investigations in relation to pressure area care. We value experience and so everyone in out management team has been a support worker. Staff supported patients to manage their own crisis through using methods that had worked in the past and creating new ways to manage their symptoms or emotions. Bedford MK40. Ligature risk assessments and reviews of the environment had been carried out. Feedback from patients was mixed regarding involvement in their care plans. Two patients said they found it difficult to access religious services. Staff did not review all adverse incidents and debriefs and lessons learnt did not always take place. The ward had input from pharmacists, physiotherapists, occupational therapist and an integrated therapy technician, however, the increased number of patients requiring rehabilitation meant the service was under pressure and some patients did not receive timely treatments. We rated Lancashire Care Child and Adolescent Mental Health wards as good because: We rated the trust as good overall because: eleven of the thirteen core services we inspected were rated as good overall, staff treated patients with respect, care and compassion, staff communicated with patients in a way that was appropriate to patients individual needs, patients told us that staff treated them well and were responsive to their needs, patients had been involved in service development, despite the staffing challenges the trust faced, there was evidence to demonstrate that services were committed to minimising the impact this had on patient care, staff completed timely and comprehensive assessments for all patients including risk and physical health needs, the board had strategic oversight of potential risks which could impact on their ability to deliver services and had actions in place to mitigate these. We inspected: Austen ward an 18-bed female advanced care ward, Bronte ward - a 15-bed female dementia ward, Dickens ward an 18-bed male advanced care ward, Wordsworth ward a 15-bed male dementia ward. There were good multi-disciplinary working practices in place on most wards and medicines management was in line with good practice. Unauthorized use of these marks is strictly prohibited. At least one standard in this area was not being met when we inspected the service and, Lancashire & South Cumbria NHS Foundation Trust, Greater Manchester Mental Health NHS Foundation Trust. Staff had an annual appraisal which included setting objectives for personal development and they received regular clinical and managerial supervision. We rated caring and responsive as good overall. At Hurstwood ward, space was at a premium but utilised well. Implementing the National Service Framework for Long-Term (Neurological) Conditions: service user and service provider experiences. Connect with other psychological professionals and stakeholders and grow your professional network. All kitchen knives on the unit were locked away and patients on the CRU did not have a key to lock their rooms when leaving them. We observed strong leadership from team leaders and managers and staff spoke positively about the team leaders, describing them as visible, accessible and supportive. Avondale is run by Delphside Ltd a registered charity (No. Mental Health Liaison Team (MHLT) Summary. Team management and governance monitored the completion of care plans through routine audits. There was evidence of delivering services to meet patients needs. Staff employed by the service had good compliance with mandatory training, supervision and appraisals and had opportunities for specialist staff training and development. Browser Support Clinic rooms were approapriatley equipped. However, on other wards patients were offered between 13 and 21 hours of meaningful activity per week. The home treatment team service for older adults functioned from April 6 to August 31 2020. 23 May 2018. All our staff adopt a holistic approach which is underpinned by the principles of the service which are safe, caring, responsive, effective and well led upholds our core values of respect, privacy and dignity. Your information helps us decide when, where and what to inspect. The therapy team will aim to have regularly contact with each stroke patient during therapy working hours of 8.30am-4.30pm whilst their progress continues and they are able to tolerate treatment. This was shown by the number of environmental issues we found across services that compromised the safety of patients. The care plans were thoughtful and fluid, changing as and when needed. A review of patient notes also showed that advanced decisions were recorded for some patients. When this isn't possible, we'll refer you to our . We spoke with 18 patients and three carers. Proposals were made for greater psycho-and occupational-therapeutic inputs to manage long-term care, and for provision of peer-support within HTTs. During the inspection we found: Patients admitted to health-based places of safety (136 suites) were unlawfully detained beyond the legal timeframe for their detention. Patients were regularly held in the 136 suites over the 24-hour time limit set out in the Mental Health Act. Our Home Treatment team (Southwark) provides a community-based service to support people, aged 18-65, at home, rather than in hospital. Hurstwood ward did not have a designated outdoor space for patients, but they were regularly taken into the hospital grounds to relax and get fresh air. All clinic rooms were fully equipped. Published Some patients had recommendations completed for detention under the Mental Health Act, so appropriate means of detention were already being utilised. It was noted that no staff had advanced paediatric life support despite offering services to children over 1 year however this requirement would be dependent on the number of children seen. Morant N, Lloyd-Evans B, Lamb D, Fullarton K, Brown E, Paterson B, Istead H, Kelly K, Hindle D, Fahmy S, Henderson C, Mason O, Johnson S; CORE Service User and Carer Working groups. A ligature risk audit identifies places to which patients might tie something to strangle themselves and plans actions to mitigate the risks to the patient. You can email the site owner to let them know you were blocked. Avondale Unit, The Royal Preston Hospital Tref Preston Cyflog 33,706 - 40,588 per annum, pro rata Cyfnod cyflog Yn flynyddol Yn cau 14/03/2023 23:59. . There were clear policies and procedures covering all aspects of medicines management. Ward facilities were designed with disabled access, ensuring that wheelchairs could be used freely on the wards, and bathrooms had brightly coloured equipment so patients could easily identify facilities. Celebrate with us on Wednesday 24th May in Manchester City Centre to find out more, click here -, AHP and Psychological Professions Collaboration to Support Art, Drama and Music Therapists! Treatment Team (RITT) 65+ years Specialist Older Adult Services covering Blackpool, Fylde & Wyre. To begin your own journey at Avondale, let us help you choose a vocational course (VET), undergraduate or postgraduate degree that's right for you! Staff engaged in clinical audit to evaluate the quality of care they provided. Quality reports compiled by the trust showed that the service was actively monitoring physical health, record keeping, mental health and observations, with good results. sharing sensitive information, make sure youre on a federal Of the 23 care plans reviewed it was seen that capacity was addressed. In case of emergency contact your GP. There was a centralised process to manage bed availability and admissions. Patients were generally positive in the feedback they provided. Ward environments with the exception of seclusion were clean and a full range of anti-ligature work had been completed. The Specialist Triage Assessment Referral and Treatment Team provides timely triage, assessment, onward referral/signposting and treatment for Service Users referred without the need for multiple assessments. Staff morale was low and they did not feel supported by senior managers within the trust. However it was not clear that people who use the service were routinely offered a copy of their care plan. They told us staff were compassionate and treated them with kindness and dignity. Epub 2013 Jun 20. Following two patients attempting to harm themselves by hanging using fixed points in the lounge ceiling where they could attach something. Overall, we have rated community health services for adults as Requires Improvement. The quality of the capacity assessments varied. How we can help Norfolk and Suffolk NHS Foundation Trust values and celebrates the diversity of all the communities we serve. In the community health services there were challenges including substantive staffing levels not being met in most childrens teams, although adults teams were better staffed. Systems were still not in place to ensure that the corresponding legal authority to administer medication to patients subject to a community treatment order were kept with the medicine chart and reviewed by nurses administering medication. There were no clear dates for the action plan implementation following the audit. There were good personal safety protocols in place including lone working practices. official website and that any information you provide is encrypted Comprehensively assessed patients needs, included consideration of clinical needs, mental health, physical health and well-being and involved patients in developing their own care plans. Offered patients activities and education. We are a multi-disciplinary team of healthcare professionals offering a holistic and intensive period of care. The Trust had strategies in place to mitigate these risks. How to access the service. Staff were open and transparent in reporting safeguarding issues and incidents. The Unit. Track your home now! During our inspection we found care plans and risk assessments were not always in place or updated and this was also identified as part of a root cause analysis investigation. Carers assessments were offered to people when appropriate. https://avondale.org.uk/. The trust had a range of mandatory training available to staff and staff compliance met the trust target of 85%. There was ongoing monitoring of physical health utilising the early warning scores system. Staff delivered care in a multidisciplinary manner and in line with national guidance and best practice. Respondents reporting the absence of HBT services represented rural and urban areas along the western seaboard, parts of the midlands and the south-east. The teams were compliant with the requirements of the Mental Capacity Act 2005 (MCA). Most teams met the trusts target of 18 weeks waiting time from referral to assessment. Patients were subject to restrictive interventions without the appropriate legal safeguards in place. Staff were not managing all risks effectively. 11 September 2019. There were good religious facilities on site and religious leaders could be invited to Guild Lodge upon request.