a burst water main, or an issue with no water (if your street is not listed on our Alerts page mentioned below), please call us on 1300 00…

Avoid excess water and a potential sewage overflow in your home by ensuring stormwater and swimming pool run off does not enter the sewage network.Just as our cars need to be regularly serviced, so do our water and sewer mains. Water and sewerage notices are issued quarterly. Find out if there are any planned or unplanned water outages in your area.Help and advice about your bill, payment plans, Pensioner Water Subsidy and when to expect your next bill.Find out how to check for leaks and apply for leakage relief if you are eligible to do so.Read about our role as the City’s water and sewerage service provider, delivering water to the Gold Coast.Find out how to apply to connect to our water and sewerage infrastructure.Delivering safe, reliable high quality drinking water is our priority. A Seniors Card does not qualify.

Each property is allocated a rating category according to land and property use, which is used as a basis for calculating the general rate charge. You can view your account balance online as a registered user of Alternatively, you can request a statement of account using the online form below without being registered for My Account, or Yes, as a registered property owner, you can submit a request to receive your rates and water notes by email using the online form below.Alternatively, if you sign up as a registered user of In some cases, the City may still send some communications and notices through alternative communication methods.If you only register to receive your rates and water notices by email using the online form above and do not subsequently register for My Account, they will be the only notices you receive by email.BPAY View® registered customers - Yes, if you use Internet banking through an Australian financial institution.
City of Gold Coast's water and sewerage network and assets are worth more than $3.7 billion and include: 266,322 drinking water connections 3516 kilometres of drinking and non-drinking water mains This site uses Javascript. However, making payments by BPAY® payment is easy with BPAY View® as the amount to pay and reference numbers will be pre-populated for you.BPAY View® - If you need assistance with registering for Internet banking and/or the BPAY View® service, visit BPAY® and BPAY View® are registered trademarks of BPAY Pty Ltd ABN 69 079 137 518City of Gold Coast is responsible for delivering water and sewerage services on the Coast.Gold Coast ratepayers receive a water and sewerage notice that is separate to their rate notice. Our team works in partnership with South East Queensland Water (Seqwater) to provide safe, reliable water and sewerage services to the Gold Coast.No water? 31 March 2017 OPEN ROADS. Please enable Javascript to to take full advantage of this site's functionality.Pay your rate notice or water and sewerage rate notice by credit card through our secure payment gateway.To make it easier to manage your payments, eligible property owners can apply for extra time to pay rates and water bills. For more information, visit our To find out when your water meter is being read and when your next bill will be issued, visit City of Gold Coast gives notice of properties to be sold by public auction due to non-payment of rates and associated charges. Water and sewerage infrastructure and research projects ensure our infrastructure is sustainable and meets future growth needs.High quality water and sewerage systems are essential to our community’s health and lifestyle. City of Gold Coast reads water meters every three months. Other conditions apply.Alternatively, you can complete an application form at your nearest If you have recently moved to a new address within the City, you will also need to re-apply for pensioner rate concessions on your new property.The rate notice amount is payable by the due date shown on the front of the rate notice. Details of water and sewerage pricing can be found below: Water and sewerage pricing 2020-21 (PDF 63kb). Water and sewerage pricing. If you haven't yet registered for an account, use the 'Register for My Account' button.If you don't have access to My Account, you can use the online form below to request a copy of your rates and water notices.Would you like your future notices delivered by email instead of post? Please enable Javascript to to take full advantage of this site's functionality.The following content is a slide show containing four rotating images with text captions. To report a major water leak on public land, e.g. Water and sewerage notices are issued quarterly.You have 30 days from the date of your notice to pay your water account or enter into a payment arrangement where you can pay by making regular instalments.The contact telephone number for water enquiries is Our city enjoys some of the highest quality water in Australia.View details of current maintenance and improvements projects being conducted around the city.Learn about our Long Term Recycled Water Release Plan and how it supports sustainable business.Find out how to protect your home from sewage blockage and overflow and check that your sewerage plumbing is compliant.View the trade waste guidelines for Gold Coast businesses and industry.Find out what to do if you’re experiencing low water pressure at your home or business.Become a water saver today.

High quality water and sewerage systems are essential to our community’s health and lifestyle. Gold Coast City Council has attempted to alleviate the concerns of residents and says the discoloured water is nothing to worry about. If water use for the quarter has spiked significantly, we issue letters to the householder as an alert that they may have a concealed water leak. If rates and other charges are not paid by the due date, the discount will be forfeited and the total rates will become overdue and subject to interest penalties.If you are unable to pay your rates in full and on time, please If you are unable to make a payment as arranged, please City of Gold Coast rates can be paid in advance at any time either by making regular payments or making a lump sum payment. The City of Gold Coast is responsible for water leaks from the supply system up to and including the water meter. …


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